Installation & Licensing

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Member
mugz20
Posts: 5
Registered: ‎08-12-2013
Message 941 of 1,146 (343 Views)

Re: STUDENTS - Serial Number or Product Key Issues

08-22-2013 10:19 AM in reply to: jessica.t

i have tried the install now method and recieve a message saying decompressing failed

Member
sufiymomoh
Posts: 5
Registered: ‎04-25-2013
Message 942 of 1,146 (337 Views)

Re: STUDENTS - Serial Number or Product Key Issues

08-22-2013 11:46 AM in reply to: brian.kling

im having problems activating mine and get past the first run. it keeps showing me this screen. the attached file

Community Manager
philip.s
Posts: 2,373
Registered: ‎09-27-2011
Message 943 of 1,146 (324 Views)

Re: STUDENTS - Serial Number or Product Key Issues

08-22-2013 04:34 PM in reply to: mugz20

Hi Mike,

 

Are you able to download the software via the Browser Download option on a different computer, and then transfer the executable file(s) over to yours?



Philip Schmelzer
Community Manager
philip.s
Posts: 2,373
Registered: ‎09-27-2011
Message 944 of 1,146 (324 Views)

Re: STUDENTS - Serial Number or Product Key Issues

08-22-2013 04:36 PM in reply to: sufiymomoh

Hi Sufiyanu!

 

Have you also tried disabling your firewall and turning off your antivirus software?



Philip Schmelzer
Member
sufiymomoh
Posts: 5
Registered: ‎04-25-2013
Message 945 of 1,146 (321 Views)

Re: STUDENTS - Serial Number or Product Key Issues

08-22-2013 04:40 PM in reply to: philip.s
I down loaded straight into my computer and installed, it just wouldn't do
the first run, I'm using the student version

--
sufiyanu momoh
Draftsman- Physical Plant Engineering Services- SIUC
Masters of Science in Architecture 2014

Southern Illinois University Carbondale
Community Manager
philip.s
Posts: 2,373
Registered: ‎09-27-2011
Message 946 of 1,146 (316 Views)

Re: STUDENTS - Serial Number or Product Key Issues

08-22-2013 04:46 PM in reply to: sufiymomoh

Understood, and one of the potential blockers of that first run initialization / licensing check can be firewall and antivirus software. Are you able to give that a shot and let us know if it makes any difference?



Philip Schmelzer
Member
sufiymomoh
Posts: 5
Registered: ‎04-25-2013
Message 947 of 1,146 (305 Views)

Re: STUDENTS - Serial Number or Product Key Issues

08-22-2013 09:46 PM in reply to: philip.s
i just tried that and it didnt make any difference

--
sufiyanu momoh
Draftsman- Physical Plant Engineering Services- SIUC
Masters of Science in Architecture 2014

Southern Illinois University Carbondale
New Member
kechua20
Posts: 1
Registered: ‎08-25-2013
Message 948 of 1,146 (276 Views)

Serial number is invalid but it works for other programs

08-25-2013 10:14 AM in reply to: brian.kling

Hi,

      I've been looking through this forum and haven't really seen anyone with my particular problem. Everyone else seems to be having problems with obtaining their serial numbers, but I'm having a problem getting mine to work. I installed Entertainment Creation Suite Ultimate 2013 on my mac (So the only three programs that are compatible with it were Maya, Mudbox and Sketchbook Designer). Maya and Sketchbook work fine but for some reason, Mudbox refuses to be activated with my serial number. 

    It keeps telling me that my serial number is invalid, which makes no sense because I've used it to activate maya and it worked perfectly fine. 

   I've spoken to an online registration and activation help person but he was extremely non-helpful. Almost seemed bothered to be recieving my problem. Is there anyone on this forum that can help me? I'm really desperate for this program to work. If it helps, with the mac, There wasn't a prompt to install the entertainment suite as a WHOLE. rather, I had to go in it's individual MacOSX folder and manually install maya, mudbox and sketchbook designer. The setup.exe doesn't open on mac's, so I'm not sure if this is how I'm actually supposed to be installing the suite on my mac, or if there's any other way I can install the suite as a whole. If that has nothing to do with my serial number suddenly being a problem then forget it. 

 

  Also, I did not run out of time yet to activate my product. I still have a couple of days but I don't want to get to the point where I no longer can't. Can anyone please help me!!! Is there a way I can just be remotely activated from their head quarters (I'm stretching I know but I really need this to work)

New Member
jasmin.laura.schoen
Posts: 2
Registered: ‎08-25-2013
Message 949 of 1,146 (268 Views)

Re: STUDENTS - Serial Number or Product Key Issues

08-25-2013 11:48 AM in reply to: brian.kling

Hey Folks,

I have a problem with my AutoDesk Revit 2014. I download the Installation on my computer, copy the Key from this site and insert it. But everytime I try to start the program I get this problem:

 

"Licensing System Error 30: failed to start AdLM"

 

I really need this program for my studies, and it would be great If you could help me as soon as possible.

 

Best regards

jasmin

 

 

New Member
timothy.jmullins
Posts: 2
Registered: ‎04-30-2013
Message 950 of 1,146 (258 Views)

Re: STUDENTS - Serial Number or Product Key Issues

08-26-2013 08:45 AM in reply to: brian.kling

when trying to open my student version of Maya 2014 this is the msg that I get. Please help me resolve this issue.

Thanks, 

TJ Mullins

 

 

License was not obtained

 

License method:

can't determine license method

 

Product choice:

can't determine product choice

 

License file override:

environment variable MAYA_ALT_EN is not set

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