Installation & Licensing

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New Member
damir.mirkovic
Posts: 1
Registered: ‎12-04-2012
Message 641 of 1,148 (579 Views)

Re: STUDENTS - Serial Number or Product Key Issues

12-06-2012 08:18 AM in reply to: philip.s

While trying to download "AutoCAD Electrical (English) 64-Bit" I keep getting an error:  "Error assigning serial number to product: ~HASH(0x15a337d0)->{'Body'}->{'Fault'}->{'faultstring'}"

 

 

The Product Serial Number provided is invalid.

 

I would appreciate any help considering the problem above.


Thank you in advance,

 

Damir Mirkovic

Community Manager
philip.s
Posts: 2,416
Registered: ‎09-27-2011
Message 642 of 1,148 (566 Views)

Re: STUDENTS - Serial Number or Product Key Issues

12-06-2012 11:24 AM in reply to: damir.mirkovic

Hello Damir,

 

We greatly apologize for the inconvenience, and are investigating the root cause of this issue.

 

With that being said, you can either utilize the software in it's trial mode for the time being, obtain a free student license from the Students Facebook page, or create a new Education Community profile using a different email address (as this is tied to your current account and is not system wide).



Philip Schmelzer
New Member
tracy.wheeler
Posts: 1
Registered: ‎12-06-2012
Message 643 of 1,148 (543 Views)

Need activation code

12-07-2012 05:48 AM in reply to: brian.kling

Need activation code

Regarding CaseNo:07880239

V98D 5298 ADF8 A353 ARUX E42R CKT3

Community Manager
camilo.lemos
Posts: 935
Registered: ‎09-28-2011
Message 644 of 1,148 (534 Views)

Re: Need activation code

12-07-2012 06:48 AM in reply to: tracy.wheeler

Hi tracy.wheeler and welcome to the forums!

It seems that your Inventor Suite 2009 has been activated by our registration and activations team. In any case, I have sent you the activation code via private message here on the forums (click on the envelope by your name at the top of the screen).

 

Regards,



Camilo Lemos
New Member
lucia.semetkova
Posts: 1
Registered: ‎12-09-2012
Message 645 of 1,148 (501 Views)

Re: STUDENTS - Serial Number or Product Key Issues

12-09-2012 01:44 PM in reply to: brian.kling

Hey,

 

I am having the same problem as some of you here, with activating the AutoCad Mac 2013 English download.

when i enter my Serial Number and Product Key, i get this message saying it wont work. 

 

The Serial Number or Product Key don't Match. 
Valid format for serial number is (XXX-XXXXXXXX)

 

Please Help.
Luci

Customer Service
joane.bonghanoy
Posts: 679
Registered: ‎06-06-2011
Message 646 of 1,148 (497 Views)

Re: STUDENTS - Serial Number or Product Key Issues

12-09-2012 05:42 PM in reply to: lucia.semetkova

Hi Luci,

 

Sorry for the trouble this has caused you.

 

Please send me a Private Message (click on my joane.bonghanoy profile name and then “Send this user a private message”) with your Serial Number and Request Code



Joane Bonghanoy
New Member
Avonyu
Posts: 2
Registered: ‎12-09-2012
Message 647 of 1,148 (492 Views)

Re: STUDENTS - Serial Number or Product Key Issues

12-09-2012 07:59 PM in reply to: brian.kling

I have the same problem.:smileyfrustrated:

I'm in Taiwan.

But finally the installation display "Your product cannot be registered in Taiwan."

Why? Something wrong?

Customer Service
joane.bonghanoy
Posts: 679
Registered: ‎06-06-2011
Message 648 of 1,148 (485 Views)

Re: STUDENTS - Serial Number or Product Key Issues

12-09-2012 10:03 PM in reply to: Avonyu

Hi Avonyu,

 

Please send me a Private Message (click on my joane.bonghanoy profile name and then “Send this user a private message”) with your Serial Number and Request Code

 

Looking forward to your reply so I can get this sorted out right away. 



Joane Bonghanoy
New Member
kevin.khayat-louis
Posts: 1
Registered: ‎12-12-2012
Message 649 of 1,148 (435 Views)

Re: STUDENTS - Serial Number or Product Key Issues

12-12-2012 08:59 AM in reply to: brian.kling

Hello,

 

I downloaded Revit Architecture v2011 on my laptop and I can't activate the license ! So I had about 20 days with a test version (i could save my work and all), but now this period is over, and I still can't activate the license ! When I choose "repair" in the window that tells me to activate the license, I get that strange new window : 

 

 

Two options, it seems, and whatever I choose, even pressing "enter", nothing happens.

 

 

I precise I had downloaded an Autodesk program yet, Autocad v2011, and i had no problem activating the license.

 

Someone help me ? :-(

 

Thanks in advance !

 

Kevin.

Community Manager
philip.s
Posts: 2,416
Registered: ‎09-27-2011
Message 650 of 1,148 (429 Views)

Re: STUDENTS - Serial Number or Product Key Issues

12-12-2012 11:46 AM in reply to: kevin.khayat-louis

Hello Kevin,

 

The blank activation screen error is a know issue with documented troubleshooting steps. Please check out the solution here, on our Pinterest page and let us know if you have any additional questions, concerns, or issues.



Philip Schmelzer

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