Installation & Licensing

[#1]

Hello Rok and welcome to the community!

In your case, this is being caused by a backend systems issue associated with the Education Community which has since been resolved. 

The only workaround at the moment is to manually activate with an activation code. Please either send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with your serial number and product request code, or contact our Registration and Activation team directly for additional assistance.

[#2]

Hey philip.s I sent you a private message. How much I need to wait?

[#3]

HI Predrag,

I just sent you an activation code. Please let us know if you need additional assistance.

[#4]

Thank you very much. It's working!

[#5]

Hi rk0319,

Please send me a Private Message (click on my joane.bonghanoy profile name and then “Send this user a private message”) with your Serial Number and Request Code.

[#6]

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philip.s wrote:

Hello Rok and welcome to the community!

In your case, this is being caused by a backend systems issue associated with the Education Community which has since been resolved. 

The only workaround at the moment is to manually activate with an activation code. Please either send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with your serial number and product request code, or contact our Registration and Activation team directly for additional assistance.

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Well I would gladly send you the serial and request code. But i am unable to find my request code, when I install the trial it doesnt generate the request code in adlm folder and my serial is reffered as unvalid at install. What should I do now?

[#7]

Done =)

[#8]

I dont know yet, i' ve write in the blog, if they can helping me, when they take me some solution, i contact you =)

[#9]

Hello!

while installing AUTOCAD for mac student version a message pops up when I try to enter the serial number and product key saying they don't match. I've tried over and over again copy and pasting the numbers and letters into both slots and it still wont work. 

Help, please,

thanks

Sergi, BCN

[#10]

Hi Sergi,

The following steps should act as a workaround.

1) install the software in trial mode 
2) when launching the program in trial mode (once installed) you will be faced with run / continue in “trial mode” or “activate” - select the activation option 
3) follow the process (enter Serial Number and Product Key) to circumvent the previous issue and allow for a proper activation

Please let us know if this doesn't resolve the issue and we'll troubleshoot accordingly.