• Industries
  • Products
  • Buy
  • Services & Support
  • Communities
  • Discussion Groups

    Installation & Licensing

    Reply
    New Member
    Posts: 1
    Registered: ‎11-07-2012

    Re: STUDENTS - Serial Number or Product Key Issues

    11-07-2012 04:12 PM in reply to: brian.kling

    Hello.. I am a student and I have downloaded maya from the student center. During installation it asks me for the serial code and the product key, I enter both and it installs fine. When i open maya, and click activate, it says "The serial number you entered is not valid. Try again. (Error 2)"  Please help me: Product key: 657D1

    Please use plain text.
    Active Member
    Posts: 6
    Registered: ‎03-30-2012

    Re: STUDENTS - Serial Number or Product Key Issues

    11-07-2012 04:36 PM in reply to: brian.kling
    Please use plain text.
    Active Member
    Posts: 6
    Registered: ‎03-30-2012

    Re: STUDENTS - Serial Number or Product Key Issues

    11-07-2012 04:48 PM in reply to: brian.kling

    i ahve google chrome as my default browser. i have tried it with internet explorer but it still didnt work. and i have tried to activate the .dll files manually from the cmd but i could only register the regsvr32 vbscript.dll the regsvr32 jscript.dll file did not work. it gave me an error

    Please use plain text.
    Community Manager
    philip.s
    Posts: 1,433
    Registered: ‎09-27-2011

    Re: STUDENTS - Serial Number or Product Key Issues

    11-07-2012 04:53 PM in reply to: fbob66

    Hi Cole,

     

    As mentioned in the previous post, we're currently experiencing an Education Community issue which is preventing the standard / automated activation process from working properly.

     

    As a workaround we can generate an activation code from your product request code. Please either send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with the relevant information, or contact our Registration and Activation team directly for additional assistance.



    Philip Schmelzer
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG
    Please use plain text.
    Member
    Posts: 3
    Registered: ‎11-07-2012

    Re: Maya 2013 Serial Number DON'T Work

    11-08-2012 06:40 AM in reply to: ylix8

    I have the same problem, someone help me please,i need realy helping =(

    Please use plain text.
    Member
    Posts: 3
    Registered: ‎11-08-2012

    Re: STUDENTS - Serial Numbers or Product Key Issues, click here

    11-08-2012 07:02 AM in reply to: philip.s

    Hello,

    i'd like to use the Autodesk Simulation CFD 2013 with student licence. It's downloaded and installed fine, but at the first start i get the error message shown on the picture.error.jpg

    Therefore i can't get the request code for the further activation. I also can't find here the _USRegiOnfo.html... C:\ProgramData\Autodesk\Adlm\ProductNameVersion_USRegInfo.html.

    (i have to tell, first i downloaded the 32bit version, but when it doesen't work i downloaded the 64bit version for my other computer(with the same serial number and product key) but the problem is the same on both computer)

    Please, help me to make it run! :smileyhappy:
    Thaks!

    Please use plain text.
    Community Manager
    camilo.lemos
    Posts: 462
    Registered: ‎09-28-2011

    Re: Maya 2013 Serial Number DON'T Work

    11-08-2012 07:44 AM in reply to: Lucifering

    Hi Lucifering, 

     

    Can you please send me your serial number and request code via private message (click on my screenname camilo.lemos and then on Send User a Private Message)?


    I'll try to activate the license manually for you.

     

    Thank you!

     

     



    Camilo Lemos
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG



    Please use plain text.
    New Member
    Posts: 1
    Registered: ‎11-08-2012

    Re: STUDENTS - Serial Number or Product Key Issues

    11-08-2012 08:03 AM in reply to: brian.kling

    Hi guys!

    I also got a problem with activate Autocad 2013 on my mac (same Problem on 2012). I try it several times (also install in trail version an try to activate later) but I always got the same error:

     

    "The serial number you entered is not valid. Try again. (Error 2)"

     

    I am pretty sure that I copy paste the rigth nummbers. What should I do?

    Best regards!

    Dok

    Please use plain text.
    New Member
    Posts: 1
    Registered: ‎11-08-2012

    Re: STUDENTS - Serial Number or Product Key Issues

    11-08-2012 09:10 AM in reply to: arlinpega.bibat

    hey simona! it was great to find this blog! Im a student and i also downloaded AutoCAD 2013 which i require for my clases but i get the same issue The serial number you entered is not valid. Try again. (Error 2).. i will also email you my serial number provided by autodesk when i downloaded the product, help me fix the bug please. much apreciated!

     

     

    Please use plain text.
    Community Manager
    philip.s
    Posts: 1,433
    Registered: ‎09-27-2011

    Re: STUDENTS - Serial Number or Product Key Issues

    11-08-2012 09:26 AM in reply to: d.rosauer

    Hi Dominik,

     

    As a workaround we can generate an activation code from your product request code. Please either send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with the relevant information, or contact our Registration and Activation team directly for additional assistance.



    Philip Schmelzer
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG
    Please use plain text.