Installation & Licensing

[#1]

Hi JasonWynngard:

I have created a new case number 07779120 and forwarded it to our Regisration and Activation Team. They would be able to assist you further regarding actvation of your serial number. For future reference, you can contact them directly.

Best Regards,

[#2]

Hi daheartless:

I sent you a private message with the latest activation code we have on record. If you are still having issues with it, please contact our Registration and Activation Team directly. You can also reference case number 07779177.

Let me know if you have any further questions.

Best Regards,

[#3]

I followed your instructions and got a circular response. Which means i was told to do what I've already done and the results are the same. You told me and I shared that with them, that my case number was 07779177, their response referred to me as case number 07779120 which I think was my old number. So basically, I'm running in circles always ending up where I began.

[#4]

Hi JasonWynngard,

Your case number is actually 07779120. There may have been a confusion as my colleague Arlin replied to two similar cases with two different case numbers. I've sent you an activation code via private message. Could you please test it and let me know if it resolves the issue?

Thank you

[#5]

Hi,

I would just like to mention that everything I have tried to fix my problem has not worked. The support team also can not fix this problem. I have recieved about 5 different Activation codes and they all activate, However after activation and pressing "finish" it still does not allow me to save. When I go back up to "activate" it mentions that it has not yet been activated. this problem has existed for 2 months. I have mentioned this countless times. So CLEARLY a new activation code is not helping. I feel like no one is even reading what Im saying and just starts sending me more activation codes, even tho I have mentioned countless times that it still will not activate, Even if I reinstall. I will attach a picture of it saying it has been activated, but it actually isnt.

[#6]

i have tried all the sites i can to activate my maya but i still get the same issue. when i click on activate from the activation screen i just see 2 blank radio buttons... any help? i really need to get this working asap

[#7]

did you try this: http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=6404339&linkID=9240617

[#8]

Hi !

I just downloaded the Autodesk mudbox 2013 student version, and when i was going to install it the serial key was all fine and no problems occured, but when i was supposed to activate my serial key this error appears 

The serial number you entered is not valid. Try again. (Error 2)

What do i do?

Kim Mattsson.

[#9]

I get the same error message. Code 2. What do I do?

[#10]

Hello Kim and Dominik,

In this instance you will need an activation code to manually override the system, of which I'd be happy to generate for you. Please send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with the corresponding request code and serial number.

Please note that for future reference you can also receive an activation code directly from our Registration and Activation team by clicking here.