Installation & Licensing

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New Member
andrewnarcou
Posts: 1
Registered: ‎10-07-2012
Message 521 of 1,146 (475 Views)

Re: STUDENTS - Serial Number or Product Key Issues

10-07-2012 04:07 AM in reply to: brian.kling

i downloaded Maya for students but im not sure where i can find me serial number or product key ? any help would be appriciated :smileyhappy:

 

Community Manager
camilo.lemos
Posts: 902
Registered: ‎09-28-2011
Message 522 of 1,146 (469 Views)

Re: STUDENTS - Serial Number or Product Key Issues

10-07-2012 07:30 AM in reply to: andrewnarcou

Hi andrewnarcou and welcome to the Autodesk support community:smileyhappy:

You can find the serial number and product key for your student version by logging in to the Education Community website and navigating to the "My Software" are of the website.

 



Camilo Lemos
New Member
stella.ostojic
Posts: 1
Registered: ‎10-07-2012
Message 523 of 1,146 (457 Views)

Re: STUDENTS - Serial Number or Product Key Issues

10-07-2012 12:27 PM in reply to: brian.kling

Hi,

 

I purchased AutoCAD 2013 (English) 64-Bit, and I'm having problem with activation. When I enter my serial number there is an error message: "The serial number you entered is not valid. Try again. (1)". What should I do?

 

Thank You

Alumni
arlinpega.bibat
Posts: 429
Registered: ‎06-14-2011
Message 524 of 1,146 (450 Views)

Re: STUDENTS - Serial Number or Product Key Issues

10-07-2012 06:35 PM in reply to: stella.ostojic

Hi stella.ostojic:

 

You can send your serial number to us via private message (click on my arlinpega.bibat profile name and then “Send this user a private message”) so I can check further. Also, please inclue a request code. In order to generate an activation code we will need the request code that is displayed on your monitor after you begin the activation procedure.  

 

For future reference, you may contact our Registration and Activation Team directly.

 

Best Regards,



Arlin Bibat
New Member
rlbrandon
Posts: 1
Registered: ‎10-09-2012
Message 525 of 1,146 (413 Views)

Re: STUDENTS - Serial Number or Product Key Issues

10-09-2012 10:21 AM in reply to: andrewnarcou

Have activation code, seriel number Product Key, Request Code; when I tyry to activate, my reply is seriel number not valid

Community Manager
philip.s
Posts: 2,372
Registered: ‎09-27-2011
Message 526 of 1,146 (402 Views)

Re: STUDENTS - Serial Number or Product Key Issues

10-09-2012 02:38 PM in reply to: rlbrandon

HI Robert,

 

What happens if you install the software as a trial and then try to activate afterwards? Can you please send me a Private Message (click on my philip.s profile name and then "Send this user a private message) with a screen shot of the error?



Philip Schmelzer
Member
pollo16
Posts: 3
Registered: ‎10-10-2012
Message 527 of 1,146 (380 Views)

Re: STUDENTS - Serial Number or Product Key Issues

10-10-2012 04:04 PM in reply to: brian.kling
 
New Member
keith_davies
Posts: 1
Registered: ‎10-10-2012
Message 528 of 1,146 (363 Views)

Re: STUDENTS - Serial Number or Product Key Issues

10-10-2012 09:54 PM in reply to: ldannis

xxxxx@xxxxxxxxx.xxx.edu 

 

I am having trouble activating the AutoCad Mac 2013 English download.

when i enter my Serial Number and Product Key, i get this message saying it wont work. 

 

The Serial Number or Product Key don't Match. 
Valid format for serial number is (XXX-XXXXXXXX)

 

PLEASE HELP

 

 

Alumni
arlinpega.bibat
Posts: 429
Registered: ‎06-14-2011
Message 529 of 1,146 (358 Views)

Re: STUDENTS - Serial Number or Product Key Issues

10-10-2012 10:39 PM in reply to: keith_davies

Hi keith_davies:

 

Welcome to Autodesk Support Community!

 

I have removed your email address information. I was able to check our record and what I can do for you is manually activate your student license. If you have the request code, you can respond to this post with it and I will generate an activation code. 

 

For future reference, please do contact our Registration and Activation Team directly.

 

Also, please be reminded not to post sensitive information like your email address, serial number in forums for security reasons. :smileyhappy:

 

Best Regards,

 

 



Arlin Bibat
New Member
StrAlex
Posts: 2
Registered: ‎10-11-2012
Message 530 of 1,146 (338 Views)

Re: STUDENTS - Serial Number or Product Key Issues

10-11-2012 08:36 AM in reply to: brian.kling

Hi,

I have just downloaded the free AutoCAD software for students, for mac 2011. Now i can´t activate the software rightly, although i have the serial number and product key. I tried to fill them in, but then everytime I get this message: WARNING!
The Serial Number or Product Key don't Match. 
Valid format for serial number is (XXX-XXXXXXXX)

 

Although i just got them from autodesk.

Please help me, i can´t press "GET SERIAL", there is no such sign, because i have mine right beside the product picture on my education community site.

 

HELP Please!

 

 

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