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    New Member
    Posts: 2
    Registered: ‎10-01-2012

    Re: STUDENTS - Serial Number or Product Key Issues

    10-01-2012 07:06 AM in reply to: brian.kling

    Hello,

     

    I downloaded autocad student version with following file name AutoCAD_2013_English_Win_32bit.tar.lzma2 (around 1GB).

     

    So my query is how to unzip this file? what software i can use to unzip this file.

     

    thanks,

    thiyagarajan

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    New Member
    Posts: 1
    Registered: ‎10-03-2012

    Re: STUDENTS - Serial Number or Product Key Issues

    10-03-2012 02:32 AM in reply to: brian.kling

    Не могу получить код запроса для активации 3d max 2012. Тот код, который указан в программе не проходит. Что мне надо сделать, осталось 9 дней.

     

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    Member
    Posts: 5
    Registered: ‎10-03-2012

    Re: STUDENTS - Serial Number or Product Key Issues

    10-03-2012 06:15 AM in reply to: brian.kling

    Error (400) appeared for me... Tried to activate using internet connection. Ive got all the serials you provided. What should I do?

    Thanks!

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    Community Manager
    philip.s
    Posts: 1,563
    Registered: ‎09-27-2011

    Re: STUDENTS - Serial Number or Product Key Issues

    10-03-2012 09:59 AM in reply to: pauliusvaiciulis

    Hello Paulius,

     

    Error 400s are typically associated with an invalid request code and can be resolved with a manual activation code. Please either contact ourRegistration and Activation team, or send me a Private Message (click on my philip.s profile name and the "Send this user a private message") with your serial number and a screen shot of your current request code.



    Philip Schmelzer
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG
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    New Member
    Posts: 1
    Registered: ‎10-03-2012

    Re: STUDENTS - Serial Number or Product Key Issues

    10-03-2012 06:20 PM in reply to: brian.kling

    Is there someone with technical support who could look into why my serial number and key won't work. just finished downloading autocad 2013 and my mac installer tells me it's incorrect.

    thankyou

     

    Brenden

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    Customer Service
    arlinpega.bibat
    Posts: 401
    Registered: ‎06-14-2011

    Re: STUDENTS - Serial Number or Product Key Issues

    10-03-2012 06:47 PM in reply to: bgkocela

    Hi bgkocela:

     

    I checked our record and your serial number has not been activated yet. The product key For activation assistance, contact our Registration and Activation Team directly. Make sure to provide them the request code.

     

    In case you encounter any issue that will involve Technical Support, you may post details of your concerns here at discussion group. It is being monitored by our product experts and contributors.

     

    Let me know if you have any further questions. :smileyhappy:

     

    Best Regards,

     



    Arlin Bibat
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG
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    Community Manager
    philip.s
    Posts: 1,563
    Registered: ‎09-27-2011

    Re: STUDENTS - Serial Number or Product Key Issues

    10-04-2012 12:11 PM in reply to: bgkocela

    HI Brenden,

     

    There is actually a known issue with AutoCAD for Mac licenses issued from the Education Community. Please refer to this page for the corresponding installation / activation workaround. Specifically:

     

    If you are using AutoCAD for Mac, you can activate the software by:

    1) choosing to install the software in trial mode 
    2) when launching the program in trial mode (once installed) you will be faced with run / continue in “trial mode” or “activate” - select the activation option 
    3) follow the process (enter Serial Number and Product Key) to circumvent the previous issue and allow for a proper activation

     

    Please feel free to let us know if you have any additional questions or inquiries.



    Philip Schmelzer
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG
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    New Member
    Posts: 2
    Registered: ‎10-05-2012

    Re: STUDENTS - Serial Number or Product Key Issues

    10-05-2012 03:07 PM in reply to: ajohnso30

    please help me! I downloaded the autocad 2013 MAC student version but when I try to insert product key (777E1) and serial number appear a message that says"product key and serial number doesn't match" I directly copy-paste the numbers 100 times, please i really need the program for my thesis!

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    Community Manager
    philip.s
    Posts: 1,563
    Registered: ‎09-27-2011

    Re: STUDENTS - Serial Number or Product Key Issues

    10-05-2012 03:31 PM in reply to: mariacarmela.bruno

    Hello Memè,

     

    As mentioned above, there is actually a known issue with AutoCAD for Mac licenses issued from the Education Community. Please refer to this page for the corresponding installation / activation workaround. Specifically:

     

    If you are using AutoCAD for Mac, you can activate the software by:

    1) choosing to install the software in trial mode 
    2) when launching the program in trial mode (once installed) you will be faced with run / continue in “trial mode” or “activate” - select the activation option 
    3) follow the process (enter Serial Number and Product Key) to circumvent the previous issue and allow for a proper activation



    Philip Schmelzer
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG
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    New Member
    Posts: 2
    Registered: ‎10-05-2012

    Re: STUDENTS - Serial Number or Product Key Issues

    10-05-2012 03:38 PM in reply to: philip.s
    Got it! :smileywink: thank you very much! Inviato da iPhone
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