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    Community Manager
    philip.s
    Posts: 1,433
    Registered: ‎09-27-2011

    Re: STUDENTS - Serial Number or Product Key Issues

    08-13-2012 11:47 AM in reply to: archifire87

    archifire87,

     

    You should have received your student license after selecting your product, version, language, and OS, and before the download initiates. Can you try the process again and let me know if it comes up?



    Philip Schmelzer
    AutodeskHelp | Community Manager
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    New Member
    Posts: 2
    Registered: ‎08-16-2012

    Re: STUDENTS - Serial Number or Product Key Issues

    08-16-2012 09:26 PM in reply to: brian.kling

    I downloaded Mudbox 2012 for mac, and Maya 2013 for mac, and never recieved the activation codes needed from the site, and I also never recieved the email with the activation codes. Also, Autodesk seems not to have noticed me download them, because when I check my account, it sais I have 0 things downloaded...

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    New Member
    Posts: 1
    Registered: ‎08-16-2012

    Re: STUDENTS - Serial Number or Product Key Issues

    08-16-2012 10:03 PM in reply to: Mike

    When i download Autocad 2012 the next page says i will be issued a serial number but the serial does not show up? I go to my software and it doesnt even show i downloaded the software? Help? I need a serial number.

     

    I am a student in Canada, Dalhousie University.

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    New Member
    Posts: 2
    Registered: ‎08-16-2012

    Re: STUDENTS - Serial Number or Product Key Issues

    08-16-2012 10:11 PM in reply to: dorianlondo
    This is exactly what has happened to me ^ !! I'm at Auckland University, New Zealand :smileytongue:
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    Customer Service
    arlinpega.bibat
    Posts: 390
    Registered: ‎06-14-2011

    Re: STUDENTS - Serial Number or Product Key Issues

    08-16-2012 10:32 PM in reply to: radski100

    We confirm that the Education Community is currently not issuing nor correctly displaying serial numbers and product keys for downloaded products.

    We apologize for any inconvenience caused by this and are working to have this issue resolved as soon as possible.

    We’ll keep you all posted via this link:
    http://autode.sk/Pt3a8A

     

    Thank you for understanding.

     

     



    Arlin Bibat
    AutodeskHelp | Community Manager
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    New Member
    Posts: 1
    Registered: ‎08-20-2012

    Re: STUDENTS - Serial Number or Product Key Issues

    08-20-2012 07:33 PM in reply to: arlinpega.bibat

    Great to hear on response of the management of the site. Thanks

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    New Member
    Posts: 2
    Registered: ‎08-22-2012

    Re: STUDENTS - Serial Number or Product Key Issues

    08-22-2012 09:01 PM in reply to: brian.kling
    There is an issue with the product key displayed on the webpage prior to downloading the Autodesk Revit product, as well as in the email containing the serial number and product key. Both the webpage and email note that the product key is "240E1"; however, after a failed attempt to use that product key I did a websearch which led me to discover that the product key for Autodesk Revit is actually "829E1".
    "240E1" is, according to this webpage:
     
     
    the product key for Autodesk Revit Architecture.
     
     
    Just thought I would throw that out there. I'm not sure if someone has posted about it yet.
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    Customer Service
    arlinpega.bibat
    Posts: 390
    Registered: ‎06-14-2011

    Re: STUDENTS - Serial Number or Product Key Issues

    08-22-2012 09:24 PM in reply to: caj3md

    Hi caj3md:

     

    Thank you for sharing the link.  We appreciate it.

     

    Best Regards,



    Arlin Bibat
    AutodeskHelp | Community Manager
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    Member
    Posts: 5
    Registered: ‎08-28-2012

    Re: STUDENTS - Serial Number or Product Key Issues

    08-28-2012 11:34 AM in reply to: brian.kling

    Recently, I adiquiri the studio max 2013 free student version, the installation goes OK, but how do I adiquirir the serial?? and even installing the trial version for 30 days, a box appears with Feedback, license checkout failure error 05. can help me solve this?? I thank you for your attention

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    Community Manager
    philip.s
    Posts: 1,433
    Registered: ‎09-27-2011

    Re: STUDENTS - Serial Number or Product Key Issues

    08-28-2012 02:49 PM in reply to: rangel_designer

    Hi rangel_designer,

     

    You should have received a serial number when downloading from the Education Community. In general the process is to register / login, click on the free software tab, and then select your product, version, language and OS.

     

    I'm hoping that activating will resolve the licensing error.



    Philip Schmelzer
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG
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