Installation & Licensing

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New Member
brandonwardell
Posts: 1
Registered: ‎04-11-2012
Message 281 of 1,146 (943 Views)

Re: STUDENTS - Serial Number or Product Key Issues

04-11-2012 10:25 AM in reply to: brian.kling

I'm trying to activate 3Ds  Max, and have been emailing back and forth with the staff, but their recommendations are not helping me.  there is some kind of issue where the Serial # and Activation code are not linked with my user name, so when I plug them into the program I get a Licensing Error.  Can you tell me who to talk to in order to resolve this?  Thanks

Community Manager
philip.s
Posts: 2,373
Registered: ‎09-27-2011
Message 282 of 1,146 (935 Views)

Re: STUDENTS - Serial Number or Product Key Issues

04-11-2012 04:14 PM in reply to: brandonwardell

Hi Brandon,

 

As I didn't see any 3ds Max licenses attached to your account, can you please send me a Private Message (click on my philip.s profile name, and then "Send this user a private message) with your serial number. Is this the same serial number that you get when you log into the Education Community, click Free Software, then the corresponding version of 3ds Max?



Philip Schmelzer
New Member
ichiryu
Posts: 1
Registered: ‎04-15-2012
Message 283 of 1,146 (911 Views)

Re: STUDENTS - Serial Number or Product Key Issues

04-15-2012 02:13 PM in reply to: brian.kling

I have the two numbers, and it successfully gets past  the requirements check. When I input the serial number, it checks off, but when i put the product key that does not change from person to person, it does not work. I have attepted 6 downloads over the past three weeks. I go to Ai and I need this. What is wrong?

Alumni
arlinpega.bibat
Posts: 429
Registered: ‎06-14-2011
Message 284 of 1,146 (906 Views)

Re: STUDENTS - Serial Number or Product Key Issues

04-15-2012 04:59 PM in reply to: ichiryu

Hi ichiryu:

 

Please send me your serial number through private message(envelope next to your account name at the top of this page) so I may check further and validate.

 

Thanks,




Arlin Bibat
New Member
CDThunder
Posts: 1
Registered: ‎04-16-2012
Message 285 of 1,146 (893 Views)

Re: STUDENTS - Serial Number or Product Key Issues

04-16-2012 09:48 AM in reply to: brian.kling

Hi, I've just installed Autodesk Maya 2010 with Serial Number and Product Key given at the download list but I can't activate the maya, any idea how? I've sent the request code to customer service yet they said they request code is invalid. Anyone mind helping me?

Community Manager
philip.s
Posts: 2,373
Registered: ‎09-27-2011
Message 286 of 1,146 (887 Views)

Re: STUDENTS - Serial Number or Product Key Issues

04-16-2012 01:01 PM in reply to: CDThunder

Hi CDThunder,

 

I've taken ownership of your support request case. It appears that the serial number and corresponding request code pertain to a license of Autodesk Maya 2011, not 2010 which would explain why the request code is coming back as invalid.

 

You can either download the 2011 software form our Education Community or with the following 72hr timed download links.

 

Autodesk Maya 2011 32BIT - LINK

 

Autodesk Maya 2011 64BIT - LINK

 

Autodesk Maya 2011 Mac OS - LINK



Philip Schmelzer
New Member
iandczech
Posts: 2
Registered: ‎04-17-2012
Message 287 of 1,146 (865 Views)

Re: STUDENTS - Serial Number or Product Key Issues

04-17-2012 09:54 PM in reply to: brian.kling

I have been having trouble installing Inventor 2013. During the installation an error pops up. I've attached a picture of the error message. I cannot run Inventor. I have encountered this when inserting the serial number and product key. I also have tried going with the 30 day trial, and still, this error message pops up.

 

 

 

 

 

inventor error.png

New Member
clover3w_1805
Posts: 2
Registered: ‎04-19-2012
Message 288 of 1,146 (838 Views)

Re: STUDENTS - Serial Number or Product Key Issues

04-19-2012 02:51 PM in reply to: brian.kling

i already got the serial number nad product key for autocad 2012. but then, i couldn't activate the software. right now im using trial one and its going to expire soon.

Alumni
arlinpega.bibat
Posts: 429
Registered: ‎06-14-2011
Message 289 of 1,146 (832 Views)

Re: STUDENTS - Serial Number or Product Key Issues

04-19-2012 05:15 PM in reply to: clover3w_1805

Hi clover3w_1805:

 

Please make sure taht you have registered your serial number through https://register.autodesk.com/. Also, for blank activation screen, there is an available solution through this link:http://usa.autodesk.com/adsk/servlet/ps/dl/item?linkID=9240617&id=6404339&siteID=123112

 

Thanks,




Arlin Bibat
Member
mad-mike-07
Posts: 4
Registered: ‎04-20-2012
Message 290 of 1,146 (801 Views)

Re: STUDENTS - Serial Number or Product Key Issues

04-20-2012 03:12 PM in reply to: brian.kling

I made a topic on this but I will post it here just in case. I have come across an old product that you no longer sell, MotionBuilder 7.0 is there anyway to get a softwear key for it? I know there are alot more updated versions but this one suits my needs alot mor then the newer versions. Thank you

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