Installation & Licensing

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Customer Service
bielskj
Posts: 76
Registered: ‎02-29-2012
Message 271 of 1,146 (322 Views)

Re: STUDENTS - Serial Number or Product Key Issues

03-29-2012 01:50 PM in reply to: adel077

Hello Adel077

 

Our system indicatse that your product expired on 3/6/2012. Please go to the education community at http://students.autodesk.com/ and click on the "Support" link.  Please complete the web form requesting that your serial number be renewed.



Lucio.Bielski
Front Desk Representative

Autodesk, Inc.

Alumni
arlinpega.bibat
Posts: 429
Registered: ‎06-14-2011
Message 272 of 1,146 (321 Views)

Re: STUDENTS - Serial Number or Product Key Issues

03-29-2012 05:06 PM in reply to: adel077

Hi adel077:

 

Please send me your serial number through private message(envelope next to your account name at the top of this page). I was checking on your profile and the only serial number we have on record for your Ecotect has expired last March 6. 

 

Thanks,




Arlin Bibat
New Member
martharadams
Posts: 1
Registered: ‎04-07-2012
Message 273 of 1,146 (266 Views)

Re: STUDENTS - Serial Number or Product Key Issues

04-08-2012 10:36 AM in reply to: brian.kling

My serial number had expired and I was struggling to get this thing going again. Came to this forum and it solved my problem immediately, make sure you read the rest of this thread. Thank you very much, Martha

Member
mattozx6rr
Posts: 4
Registered: ‎04-10-2012
Message 274 of 1,146 (247 Views)

Activation code issues

04-10-2012 08:37 AM in reply to: brian.kling

I have an issue getting the request code so I can activete my license. I have been working with the help group yet still the problem is not resolved. I have openned up my computer completely to all active x and all scripting in order to try and resolve this.When I click on the activate button after all other info is filled in on the other screens all I get is a blank screen. Hope someone here has an idea. I have Windows 7 home premium 64bit. Thanks in advance for any ideas offered.

 

 

Matt

 

Alumni
arlinpega.bibat
Posts: 429
Registered: ‎06-14-2011
Message 275 of 1,146 (235 Views)

Re: Activation code issues

04-10-2012 05:35 PM in reply to: mattozx6rr

Hi mattozx6rr:

 

Please check on this link for resolution.

 

http://usa.autodesk.com/adsk/servlet/ps/dl/item?linkID=9240617&id=6404339&siteID=123112

 

Once you have the request code and unable to get an activation code, you may contact our Registration and Activation team through this site:http://usa.autodesk.com/adsk/servlet/pc/item?id=18424632&siteID=123112

 

Have a nice day!

 

Best Regards,



Arlin Bibat
New Member
angelacarter185
Posts: 1
Registered: ‎04-10-2012
Message 276 of 1,146 (232 Views)

Re: STUDENTS - Serial Number or Product Key Issues

04-10-2012 08:56 PM in reply to: brian.kling

All the information above helps me a lot and it really caught my attention.

Customer Service
joane.bonghanoy
Posts: 666
Registered: ‎06-06-2011
Message 277 of 1,146 (230 Views)

Re: STUDENTS - Serial Number or Product Key Issues

04-10-2012 10:00 PM in reply to: angelacarter185

Hi angelacarter185,

 

It's good to know that the information above helped you with your issue. We're happy to be of assistance. :smileyhappy:

 

Cases like this, we encourage you to click on the Accept as Solution button so it may serve as a reference to other users having the same questions or issues.



Joane Bonghanoy
Member
mattozx6rr
Posts: 4
Registered: ‎04-10-2012
Message 278 of 1,146 (220 Views)

Re: STUDENTS - Serial Number or Product Key Issues

04-11-2012 07:17 AM in reply to: bielskj

I have done all of that except modify the registry. Went though again this morning and opened up all active x and scripting, Did the command prompt, modified the webdepot folder tried to register and still no authorization code which without I cant register the product. Really at a loss here. I am going to try one other thing today, Remove my wacom tablet and its software from the computer to make sure there is not a conflict.

 

Thanks for your time,

Matt skovly

Member
mattozx6rr
Posts: 4
Registered: ‎04-10-2012
Message 279 of 1,146 (219 Views)

Re: STUDENTS - Serial Number or Product Key Issues

04-11-2012 07:20 AM in reply to: mattozx6rr

In the above post authorization code should actually be request code. sorry.

 

Matt

Member
mattozx6rr
Posts: 4
Registered: ‎04-10-2012
Message 280 of 1,146 (221 Views)

Re: STUDENTS - Serial Number or Product Key Issues

04-11-2012 07:57 AM in reply to: bielskj

I have resolved the issue. It was in thr registry, go figure. Thanks for the help folks!

 

Matt

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