Installation & Licensing

[#1]

Hello Adel077

Our system indicatse that your product expired on 3/6/2012. Please go to the education community at http://students.autodesk.com/ and click on the "Support" link.  Please complete the web form requesting that your serial number be renewed.

[#2]

Hi adel077:

Please send me your serial number through private message(envelope next to your account name at the top of this page). I was checking on your profile and the only serial number we have on record for your Ecotect has expired last March 6. 

Thanks,

[#3]

My serial number had expired and I was struggling to get this thing going again. Came to this forum and it solved my problem immediately, make sure you read the rest of this thread. Thank you very much, Martha

[#4]

I have an issue getting the request code so I can activete my license. I have been working with the help group yet still the problem is not resolved. I have openned up my computer completely to all active x and all scripting in order to try and resolve this.When I click on the activate button after all other info is filled in on the other screens all I get is a blank screen. Hope someone here has an idea. I have Windows 7 home premium 64bit. Thanks in advance for any ideas offered.

Matt

[#5]

Hi mattozx6rr:

Please check on this link for resolution.

http://usa.autodesk.com/adsk/servlet/ps/dl/item?linkID=9240617&id=6404339&siteID=123112

Once you have the request code and unable to get an activation code, you may contact our Registration and Activation team through this site:http://usa.autodesk.com/adsk/servlet/pc/item?id=18424632&siteID=123112

Have a nice day!

Best Regards,

[#6]

All the information above helps me a lot and it really caught my attention.

[#7]

Hi angelacarter185,

It's good to know that the information above helped you with your issue. We're happy to be of assistance.

Cases like this, we encourage you to click on the Accept as Solution button so it may serve as a reference to other users having the same questions or issues.

[#8]

I have done all of that except modify the registry. Went though again this morning and opened up all active x and scripting, Did the command prompt, modified the webdepot folder tried to register and still no authorization code which without I cant register the product. Really at a loss here. I am going to try one other thing today, Remove my wacom tablet and its software from the computer to make sure there is not a conflict.

Thanks for your time,

Matt skovly

[#9]

In the above post authorization code should actually be request code. sorry.

Matt

[#10]

I have resolved the issue. It was in thr registry, go figure. Thanks for the help folks!

Matt