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Re: STUDENTS - Serial Number or Product Key Issues
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Hi hike1,
As long you have access to your serial number from the download page, whether or not it lists the software on the "Your downlaods" page doesn't really matter.
If you do not have access to your serial number, post a request for assistance to the Activation forum here:
http://students.autodesk.com/?nd=support_center&se

Michael Bloss
Technical Support
Autodesk, Inc.
Re: STUDENTS - Serial Number or Product Key Issues
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quote
You will receive a unique serial number for every product that you download via the Education Community. Your serial numbers are assigned to you during the download, and are stored permanently in your Education Community profile for easy access. If you have not yet been issued a serial number, proceed to the Download Center, select the product that you downloaded, and press the "Get Serial" button to generate one.
unquote
All it does is go to the 'download' page for motion builder 2011, I already downloaded it, there's no serial number issued,
even though it says, you will now be issued a serial number, all it does is go to the download software page.
Re: STUDENTS - Serial Number or Product Key Issues
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Hi hike1,
I don't have access to your student account on this forum. Please repost your question to the Autodesk Education Community forums, in particular the "Activating the Product" forum.
One of the forum moderators there will be able to reset your account so you can get your serial number.
As an FYI, the serial number should be on the page you downloaded from. It generates a number when you download the program.

Michael Bloss
Technical Support
Autodesk, Inc.
Re: STUDENTS - Serial Number or Product Key Issues
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quote
Please repost your question to the Autodesk Education Community forums, in particular the "Activating the Product" forum.
unquote
link?
Re: STUDENTS - Serial Number or Product Key Issues
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Here is the link:
http://students.autodesk.com/?nd=support_center&se

Michael Bloss
Technical Support
Autodesk, Inc.
Re: STUDENTS - Serial Number or Product Key Issues
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quote
http://students.autodesk.com/?nd=support_center&se
unquote
Been there done that several times
Re: STUDENTS - Serial Number or Product Key Issues
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Hi Hike1,
Please give me a link(s) so I can look at one or more of your posts.

Michael Bloss
Technical Support
Autodesk, Inc.
Re: STUDENTS - Serial Number or Product Key Issues
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Post 101 on this thread
Re: STUDENTS - Serial Number or Product Key Issues
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I have registered, logged in, and gone to the download sectionof the student site. However, when I get there and try to select a download of any of the products, all I see is: http://img684.imageshack.us/img684/4892/screenshot
What is the issue here? I really need this for class and for homework due tomorrow and none of my classmates seem to be having this problem.
Re: STUDENTS - Serial Number or Product Key Issues
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Hi Hike1,
I need a link to one of the threads you have posted on the forums.

Michael Bloss
Technical Support
Autodesk, Inc.



