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    Product Support
    Posts: 82
    Registered: ‎05-14-2010

    Re: STUDENTS - Serial Number or Product Key Issues

    08-16-2011 08:11 AM in reply to: hike1

    Hi hike1,

     

    As long you have access to your serial number from the download page, whether or not it lists the software on the "Your downlaods" page doesn't really matter.

     

    If you do not have access to your serial number, post a request for assistance to the Activation forum here:
    http://students.autodesk.com/?nd=support_center&section=ask_question

     

     



    Michael Bloss
    Technical Support
    Autodesk, Inc.
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    Contributor
    Posts: 14
    Registered: ‎10-21-2007

    Re: STUDENTS - Serial Number or Product Key Issues

    08-17-2011 06:40 PM in reply to: Mike

    quote

    You will receive a unique serial number for every product that you download via the Education Community. Your serial numbers are assigned to you during the download, and are stored permanently in your Education Community profile for easy access. If you have not yet been issued a serial number, proceed to the Download Center, select the product that you downloaded, and press the "Get Serial" button to generate one.

    unquote

     

    All it does is go to the 'download' page for motion builder 2011, I already downloaded it, there's no serial number issued,

    even though it says, you will now be issued a serial number, all it does is go to the download software page.

    Please use plain text.
    Product Support
    Posts: 82
    Registered: ‎05-14-2010

    Re: STUDENTS - Serial Number or Product Key Issues

    08-18-2011 08:11 AM in reply to: hike1

    Hi hike1,

     

    I don't have access to your student account on this forum. Please repost your question to the Autodesk Education Community forums, in particular the "Activating the Product" forum.

     

    One of the forum moderators there will be able to reset your account so you can get your serial number.

     

    As an FYI, the serial number should be on the page you downloaded from. It generates a number when you download the program.



    Michael Bloss
    Technical Support
    Autodesk, Inc.
    Please use plain text.
    Contributor
    Posts: 14
    Registered: ‎10-21-2007

    Re: STUDENTS - Serial Number or Product Key Issues

    08-23-2011 06:53 AM in reply to: Mike

    quote

     Please repost your question to the Autodesk Education Community forums, in particular the "Activating the Product" forum.

    unquote

     

    link?

    Please use plain text.
    Product Support
    Posts: 82
    Registered: ‎05-14-2010

    Re: STUDENTS - Serial Number or Product Key Issues

    08-23-2011 08:11 AM in reply to: hike1

    Here is the link:

    http://students.autodesk.com/?nd=support_center&section=ask_question



    Michael Bloss
    Technical Support
    Autodesk, Inc.
    Please use plain text.
    Contributor
    Posts: 14
    Registered: ‎10-21-2007

    Re: STUDENTS - Serial Number or Product Key Issues

    08-29-2011 07:49 AM in reply to: Mike

    quote

    http://students.autodesk.com/?nd=support_center&section=ask_question

    unquote

     

    Been there done that several times

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    Product Support
    Posts: 82
    Registered: ‎05-14-2010

    Re: STUDENTS - Serial Number or Product Key Issues

    08-29-2011 08:14 AM in reply to: hike1

    Hi Hike1,

     

    Please give me a link(s) so I can look at one or more of your posts.

     

     



    Michael Bloss
    Technical Support
    Autodesk, Inc.
    Please use plain text.
    Contributor
    Posts: 14
    Registered: ‎10-21-2007

    Re: STUDENTS - Serial Number or Product Key Issues

    08-30-2011 06:08 AM in reply to: Mike

    Post 101 on this thread

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    New Member
    dgeorgiev
    Posts: 2
    Registered: ‎08-30-2011

    Re: STUDENTS - Serial Number or Product Key Issues

    08-30-2011 04:11 PM in reply to: brian.kling

    I have registered, logged in, and gone to the download sectionof the student site. However, when I get there and try to select a download of any of the products, all I see is: http://img684.imageshack.us/img684/4892/screenshot20110830at126.png

     

    What is the issue here? I really need this for class and for homework due tomorrow and none of my classmates seem to be having this problem.

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    Product Support
    Posts: 82
    Registered: ‎05-14-2010

    Re: STUDENTS - Serial Number or Product Key Issues

    08-31-2011 03:42 PM in reply to: hike1

    Hi Hike1,

     

    I need a link to one of the threads you have posted on the forums.



    Michael Bloss
    Technical Support
    Autodesk, Inc.
    Please use plain text.