Installation & Licensing

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Alumni
Mike
Posts: 82
Registered: ‎05-14-2010
Message 101 of 1,146 (811 Views)

Re: STUDENTS - Serial Number or Product Key Issues

08-16-2011 08:11 AM in reply to: hike1

Hi hike1,

 

As long you have access to your serial number from the download page, whether or not it lists the software on the "Your downlaods" page doesn't really matter.

 

If you do not have access to your serial number, post a request for assistance to the Activation forum here:
http://students.autodesk.com/?nd=support_center&section=ask_question

 

 



Michael Bloss
Technical Support
Autodesk, Inc.
Valued Contributor
hike1
Posts: 69
Registered: ‎10-21-2007
Message 102 of 1,146 (795 Views)

Re: STUDENTS - Serial Number or Product Key Issues

08-17-2011 06:40 PM in reply to: Mike

quote

You will receive a unique serial number for every product that you download via the Education Community. Your serial numbers are assigned to you during the download, and are stored permanently in your Education Community profile for easy access. If you have not yet been issued a serial number, proceed to the Download Center, select the product that you downloaded, and press the "Get Serial" button to generate one.

unquote

 

All it does is go to the 'download' page for motion builder 2011, I already downloaded it, there's no serial number issued,

even though it says, you will now be issued a serial number, all it does is go to the download software page.

Alumni
Mike
Posts: 82
Registered: ‎05-14-2010
Message 103 of 1,146 (789 Views)

Re: STUDENTS - Serial Number or Product Key Issues

08-18-2011 08:11 AM in reply to: hike1

Hi hike1,

 

I don't have access to your student account on this forum. Please repost your question to the Autodesk Education Community forums, in particular the "Activating the Product" forum.

 

One of the forum moderators there will be able to reset your account so you can get your serial number.

 

As an FYI, the serial number should be on the page you downloaded from. It generates a number when you download the program.



Michael Bloss
Technical Support
Autodesk, Inc.
Valued Contributor
hike1
Posts: 69
Registered: ‎10-21-2007
Message 104 of 1,146 (748 Views)

Re: STUDENTS - Serial Number or Product Key Issues

08-23-2011 06:53 AM in reply to: Mike

quote

 Please repost your question to the Autodesk Education Community forums, in particular the "Activating the Product" forum.

unquote

 

link?

Alumni
Mike
Posts: 82
Registered: ‎05-14-2010
Message 105 of 1,146 (746 Views)

Re: STUDENTS - Serial Number or Product Key Issues

08-23-2011 08:11 AM in reply to: hike1

Here is the link:

http://students.autodesk.com/?nd=support_center&section=ask_question



Michael Bloss
Technical Support
Autodesk, Inc.
Valued Contributor
hike1
Posts: 69
Registered: ‎10-21-2007
Message 106 of 1,146 (679 Views)

Re: STUDENTS - Serial Number or Product Key Issues

08-29-2011 07:49 AM in reply to: Mike

quote

http://students.autodesk.com/?nd=support_center&section=ask_question

unquote

 

Been there done that several times

Alumni
Mike
Posts: 82
Registered: ‎05-14-2010
Message 107 of 1,146 (676 Views)

Re: STUDENTS - Serial Number or Product Key Issues

08-29-2011 08:14 AM in reply to: hike1

Hi Hike1,

 

Please give me a link(s) so I can look at one or more of your posts.

 

 



Michael Bloss
Technical Support
Autodesk, Inc.
Valued Contributor
hike1
Posts: 69
Registered: ‎10-21-2007
Message 108 of 1,146 (660 Views)

Re: STUDENTS - Serial Number or Product Key Issues

08-30-2011 06:08 AM in reply to: Mike

Post 101 on this thread

New Member
dgeorgiev
Posts: 2
Registered: ‎08-30-2011
Message 109 of 1,146 (654 Views)

Re: STUDENTS - Serial Number or Product Key Issues

08-30-2011 04:11 PM in reply to: brian.kling

I have registered, logged in, and gone to the download sectionof the student site. However, when I get there and try to select a download of any of the products, all I see is: http://img684.imageshack.us/img684/4892/screenshot20110830at126.png

 

What is the issue here? I really need this for class and for homework due tomorrow and none of my classmates seem to be having this problem.

Alumni
Mike
Posts: 82
Registered: ‎05-14-2010
Message 110 of 1,146 (639 Views)

Re: STUDENTS - Serial Number or Product Key Issues

08-31-2011 03:42 PM in reply to: hike1

Hi Hike1,

 

I need a link to one of the threads you have posted on the forums.



Michael Bloss
Technical Support
Autodesk, Inc.

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