Installation & Licensing

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New Member
carlsen.susan
Posts: 2
Registered: ‎06-03-2011
Message 71 of 1,148 (3,401 Views)

Re: STUDENTS - Serial Numbers or Product Key Issues, click here

06-09-2011 09:04 PM in reply to: Mike

It looks like I never got a serial number for 2011.  When I finally was able to get registered, since our school was using Maya 2010, I decided to download that version.  It's completely broken at this point so I don't know if activation would do any good.  Right now it shows that I only have Maya 2010, even though initially I downloaded 2011.

New Member
brownlm6
Posts: 1
Registered: ‎06-14-2011
Message 72 of 1,148 (3,379 Views)

Re: STUDENTS - Serial Numbers or Product Key Issues, click here

06-14-2011 04:44 PM in reply to: brian.kling

When I click on the problem form link it takes me to a blank page.  This also happens when I try to go to the products page.  Please help, I only have one more free day in my trial.

Member
robojohn
Posts: 3
Registered: ‎06-15-2011
Message 73 of 1,148 (3,353 Views)

Re: STUDENTS - Serial Number or Product Key Issues

06-15-2011 09:50 AM in reply to: brian.kling

I'm also having the same problem. I can't get to the downloads page or the product problem form as listed in solution 3.  I also couldn't get to the community page  intially and had to go through the main page to get here.  All I get is just a blank page that says its done loading.

 

Pages I'm referring to:

http://students.autodesk.com/?nd=problem_form

 

http://students.autodesk.com/?nd=download_center

Member
robojohn
Posts: 3
Registered: ‎06-15-2011
Message 74 of 1,148 (3,351 Views)

Re: STUDENTS - Serial Number or Product Key Issues

06-15-2011 10:14 AM in reply to: robojohn

I have used Chrome IE and mozilla.  I have tried the cache clearing and firewalls check. Is their anything else I can do?

Member
robojohn
Posts: 3
Registered: ‎06-15-2011
Message 75 of 1,148 (3,346 Views)

Re: STUDENTS - Serial Numbers or Product Key Issues, click here

06-15-2011 01:16 PM in reply to: brian.kling

I have gotten IE8 and now I can use the problem form, but when I submit it goes to a blank page and no confimation.

 

I have tried going to the download page while not logged and trying to download. It asks me to log in and then a blank page.  Cache clearing has not appeared to help.

New Member
12707076
Posts: 1
Registered: ‎04-28-2011
Message 76 of 1,148 (3,339 Views)

Re: STUDENTS - Serial Numbers or Product Key Issues, click here

06-16-2011 04:26 AM in reply to: 46349

I RECENTLY DOWNLOADED AUTOCAD 2010 AND THE 30 DAYS TRIAL  GIVEN  IS UP AND I CANNOT GET A SERIAL NUMBER AND PRODUCT KEY ,PLEASE, CAN YOU HELP ME .    

 

 

       MY  EMAIL; marcxav50@hotmail.com                                                                        

Alumni
Mike
Posts: 82
Registered: ‎05-14-2010
Message 77 of 1,148 (3,326 Views)

Re: STUDENTS - Serial Numbers or Product Key Issues, click here

06-16-2011 03:05 PM in reply to: 12707076

Hi all,

 

There was an issue with the download site but it should be resolved; some people though are still reporting issues when they try to access the download center or use the Education community website in general.

 

If you are still having issues, try logging out, clearing your cache and then logging back in again.



Michael Bloss
Technical Support
Autodesk, Inc.
Member
frommehelene
Posts: 3
Registered: ‎06-21-2011
Message 78 of 1,148 (3,283 Views)

HELP! Students Version 2012 - constant breakdown

06-21-2011 06:47 AM in reply to: brian.kling

Hi, I installed the german student version (key number etc okay) which I bought new and officially. Inventor (which I don't need)  is running, but when I start the program the attached text appears. (sorry, german, shall I try to  translate?)

 

Choosing WEITER leads to standstill on the monitor and breakdown of the programme. Furthermore, always the AcadExchange window appears, which I don't need all the time. I can't close this either, it breaks down just in the same manner.

In fact, about three times I was able to draw 3 lines and save the drawing before the breakdown.

I really would like to use the programme, I paid for it....

 

hope someone can help? sorry for my poor english...

 

regards from Hamburg, Angie

 

 

 

Alumni
Mike
Posts: 82
Registered: ‎05-14-2010
Message 79 of 1,148 (3,281 Views)

Re: HELP! Students Version 2012 - constant breakdown

06-21-2011 08:18 AM in reply to: frommehelene

Hi Angie,

 

What version of Windows are you using?



Michael Bloss
Technical Support
Autodesk, Inc.
Member
frommehelene
Posts: 3
Registered: ‎06-21-2011
Message 80 of 1,148 (3,279 Views)

Re: HELP! Students Version 2012 - constant breakdown

06-21-2011 08:34 AM in reply to: Mike

H- Mike,

it's WIN 7, the laptop is quite new, nothing illegal on it, Kaspersky installed.

No old Acad version was installed before, only some older dwg files somewhere which I had planned to go on with.

Registration etc seemed to go smoothly, only when I started the program trouble began.

 

thanx and regards Angie

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