Installation & Licensing

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New Member
nicolas_sk3
Posts: 1
Registered: ‎08-12-2012
Message 1 of 9 (343 Views)

[STUDENT] Blank page issue

343 Views, 8 Replies
08-12-2012 12:08 PM

Hello, i am trying to download 3ds max student version, but when i access the download page LOGGED in my account, i got a blank page. a totally blank page. Someone can help me?

Member
ca1015
Posts: 3
Registered: ‎08-12-2012
Message 2 of 9 (338 Views)

Re: [STUDENT] Blank page issue

08-12-2012 01:16 PM in reply to: nicolas_sk3

Hey I am having the same issue---did you get it resolved?

New Member
karobb9
Posts: 2
Registered: ‎08-12-2012
Message 3 of 9 (335 Views)

Re: [STUDENT] Blank page issue

08-12-2012 01:24 PM in reply to: nicolas_sk3

I'm having the same problem trying to download the student version of MAYA. I hope they resolve the problem soon!!

Member
ca1015
Posts: 3
Registered: ‎08-12-2012
Message 4 of 9 (331 Views)

Re: [STUDENT] Blank page issue

08-12-2012 01:30 PM in reply to: karobb9

Just found this..they suggest to download a trial version until it's resolved

 

http://autodeskcare.com/

New Member
karobb9
Posts: 2
Registered: ‎08-12-2012
Message 5 of 9 (326 Views)

Re: [STUDENT] Blank page issue

08-12-2012 01:37 PM in reply to: ca1015

I just found a thread about it as well- it seems as if it's been going on for quite a while.. Thanks for letting us know! C:

Community Manager
philip.s
Posts: 2,373
Registered: ‎09-27-2011
Message 6 of 9 (315 Views)

Re: [STUDENT] Blank page issue

08-12-2012 04:01 PM in reply to: karobb9

The Education Community download page has been unavailable since Friday evening, and I would anticipate that access should be restored at some point tomorrow. Please feel free to check out this blog post for status updates.

 

As mentioned in the above post, you can download the software as a trial which would act more so as a temporary workaround, or from our Autodesk Students Facebook page were you would also receive an educational license (serial number + product key). 

 

Thank you very much for your patience.



Philip Schmelzer
Community Manager
philip.s
Posts: 2,373
Registered: ‎09-27-2011
Message 7 of 9 (280 Views)

Re: [STUDENT] Blank page issue

08-13-2012 10:49 AM in reply to: philip.s

Closing the loop with a status update that full access has been restored to the Education Community download page. Please let us know if you experience any further issues.



Philip Schmelzer
New Member
drabraha
Posts: 1
Registered: ‎02-20-2013
Message 8 of 9 (236 Views)

Re: [STUDENT] Blank page issue

02-20-2013 07:46 AM in reply to: philip.s

I am currently having trouble downloading Revit Architecture for students. It seems like a looping problem.

Community Manager
philip.s
Posts: 2,373
Registered: ‎09-27-2011
Message 9 of 9 (222 Views)

Re: [STUDENT] Blank page issue

02-20-2013 12:47 PM in reply to: drabraha

Hello Daniel,

 

We were experiencing site issues earlier that would explain this behavior, which have since been resolved. Please let us know if you're still unable to access the site and we will gladly troubleshoot accordingly.



Philip Schmelzer

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