Installation & Licensing

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*Jimenez, Jorge
Message 1 of 3 (229 Views)

SOFTLOCK ERROR !!

229 Views, 2 Replies
02-05-2002 11:03 PM
Hi,
We have AutoCAD Map2i running on Win2k, sp2
UDS is installed on it also.

The first time we launch Map2i everything works fine.
But if we close the application and later on open it again
we get the following error

"A License Error has occurred.Please restart your system to initialize the
license management system.If this problem continues...."
Error: "18.1.78"

And Map will not load again until we reboot !

This is very annoying!

Please help


--
Saludos, Jorge Jimenez, SICAD S.A., Costa Rica
*martin, jason
Message 2 of 3 (229 Views)

Re: SOFTLOCK ERROR !!

02-06-2002 09:23 PM in reply to: *Jimenez, Jorge
Jorge -
Are you running Norton AV by chance?

From Shaan Hurley

> The 17.1.8 error code indicates that the license is in use by another
> application. The most common reason for this problem is that a component of
> Symantec products is preventing the runtime system from initializing.
> If you have any Symantec products installed, such as Norton AntiVirus®
> version 5.02 or version 6.0 on Windows NT® 4.0, install the update for the
> Symantec Event Library Files (SYMEVNT). You can obtain the update at the
> Symantec website.
> (http://www.symantec.com/techsupp/files/symevnt/symevnt.html) Note: The
> Readme file for this update is also on the Symantec FTP site.
> Although the error code is different, solution number TS65112 should be
> able to resolve your problem.
>
> http://support.autodesk.com/getDoc.asp?id=TS65112
>
--
jason martin
frankfurt-short-bruza

Member of the Autodesk Discussion Forum Moderator Program




"Jorge Jimenez" wrote in message news:1FDBAED26D58F5CFDFA6ED767E2F0943@in.WebX.maYIadrTaRb...
> Hi,
> We have AutoCAD Map2i running on Win2k, sp2
> UDS is installed on it also.
>
> The first time we launch Map2i everything works fine.
> But if we close the application and later on open it again
> we get the following error
>
> "A License Error has occurred.Please restart your system to initialize the
> license management system.If this problem continues...."
> Error: "18.1.78"
>
> And Map will not load again until we reboot !
>
> This is very annoying!
>
> Please help
>
>
> --
> Saludos, Jorge Jimenez, SICAD S.A., Costa Rica
>
>
*Jimenez, Jorge
Message 3 of 3 (229 Views)

Re:

02-06-2002 09:29 PM in reply to: *Jimenez, Jorge
Yes !

--
Saludos, Jorge Jimenez, SICAD S.A., Costa Rica

"jason martin" wrote in message
news:0023FDAC2723F90D99AC55C6B8D493D6@in.WebX.maYIadrTaRb...
> Jorge -
> Are you running Norton AV by chance?
>
> From Shaan Hurley
>
> > The 17.1.8 error code indicates that the license is in use by another
> > application. The most common reason for this problem is that a component
of
> > Symantec products is preventing the runtime system from initializing.
> > If you have any Symantec products installed, such as Norton AntiVirus®
> > version 5.02 or version 6.0 on Windows NT® 4.0, install the update for
the
> > Symantec Event Library Files (SYMEVNT). You can obtain the update at the
> > Symantec website.
> > (http://www.symantec.com/techsupp/files/symevnt/symevnt.html) Note: The
> > Readme file for this update is also on the Symantec FTP site.
> > Although the error code is different, solution number TS65112 should be
> > able to resolve your problem.
> >
> > http://support.autodesk.com/getDoc.asp?id=TS65112
> >
> --
> jason martin
> frankfurt-short-bruza
>
> Member of the Autodesk Discussion Forum Moderator Program
>
>
>
>
> "Jorge Jimenez" wrote in message
news:1FDBAED26D58F5CFDFA6ED767E2F0943@in.WebX.maYIadrTaRb...
> > Hi,
> > We have AutoCAD Map2i running on Win2k, sp2
> > UDS is installed on it also.
> >
> > The first time we launch Map2i everything works fine.
> > But if we close the application and later on open it again
> > we get the following error
> >
> > "A License Error has occurred.Please restart your system to initialize
the
> > license management system.If this problem continues...."
> > Error: "18.1.78"
> >
> > And Map will not load again until we reboot !
> >
> > This is very annoying!
> >
> > Please help
> >
> >
> > --
> > Saludos, Jorge Jimenez, SICAD S.A., Costa Rica
> >
> >
>
>

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