Installation & Licensing

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New Member
email
Posts: 2
Registered: ‎03-11-2012
Message 1 of 3 (320 Views)

SBP 2011 Serial number or Product key issues

320 Views, 2 Replies
03-11-2012 05:27 AM

Just purchased SBP 2011 after using a trail for 30 days. However, the serial number and product key I received by email after buying it does not work. The OK button in the product activation screen stays inactive (I can't select it).

 

Is there a solution for this problem?

 

Thanks.

Alumni
arlinpega.bibat
Posts: 429
Registered: ‎06-14-2011
Message 2 of 3 (309 Views)

Re: SBP 2011 Serial number or Product key issues

03-11-2012 04:28 PM in reply to: email

Hi email:

 

Please your serial number through Private Message (envelope next to your account name at the top of this page).Also, the confirmation email you received when your order has been processed. This will help us research further on your issue.

 

Best Regards,

 

 



Arlin Bibat
New Member
email
Posts: 2
Registered: ‎03-11-2012
Message 3 of 3 (291 Views)

Re: SBP 2011 Serial number or Product key issues

03-13-2012 07:41 AM in reply to: email

Solved the issues. 

 

Removed the SBP trail from my computer and reinstalled the software. This allowed me to enter the serial number and key.

 

Thanks.

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