Installation & Licensing

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Member
devi
Posts: 5
Registered: ‎07-26-2011
Message 1 of 3 (254 Views)
Accepted Solution

Revit Structures 2012 one of the standalone license not available

254 Views, 2 Replies
10-11-2011 11:28 PM

I have a problem where out of three one computer in  my office is reporting that Revit Structure 2012 has not been activated, even though the product previously worked fine on this system. Now the computer reports an error "20110309_2315(x64) and says that License unavailable. Autodesk Revit Structure 2012 is in viewer mode". The other two computers are working perfectly.

 

The license that i am using is a Standalone License for Autodesk Revit Structure 2012.

 

I would greatly appreciate any help regarding this. While it's possible to use the program in trial mode for now, I'd like to get things working fully again.

Community Manager
camilo.lemos
Posts: 901
Registered: ‎09-28-2011
Message 2 of 3 (229 Views)

Re: Revit Structures 2012 one of the standalone license not available

10-12-2011 04:34 AM in reply to: devi

Hi Devi.

 

Could you PM me your serial number so that I can have a look at the activation activities related to it?

 

Thanks!



Camilo Lemos
Member
devi
Posts: 5
Registered: ‎07-26-2011
Message 3 of 3 (204 Views)

Re: Revit Structures 2012 one of the standalone license not available

10-13-2011 04:00 AM in reply to: camilo.lemos

Hello Mr.Camilo Lemos

 

we could resolve the issue with the help of the local technical support (local product seller), and now we could get the Revit license back. thank you for your quick response

 

Thanks

Devi

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