We've just finished installing Revit Server 2013. Revit Admin comes up fine, along with listing a couple of project folders we manually copied into place. We've got the RSN.ini files in place and when we go to open a project we can see the server listed. If we click on the server to connect it pauses for a bit then a pop-up says "This operation could not be completed. Please try again. (contact administrator etc)"
I've gone through and opened up ports 80 and 808 on the router's firewall, the Win2k8R2 firewall, the workstation's Win 7 firewall, and even added connection rules to Symantec Endpoint Protection which also handles all the firewall policies on the network. I've tried using Netmon and Procmon to see what incoming/outgoing ports Revit is using.
Putting Revit Server in the router's DMZ would be a good test to see if security on the router is causing the issue.
Revit Server uses ports 80 and 808 for communication, but it also has pre-requisites (such as File and Printer Sharing) which can utilize other ports. I've found it is easiest to setup Revit Server with everything open, and once it is working, start locking things down and re-test.
Some other issues to be aware of:
- The workstation needs to be able to communicate directly with the host server (and accelerator when applicable) as well as the reverse.
- The system names need to be consistent between the LAN and WAN (e.g. the name used to access the host server/workstation/accelerator has to be the same for every system).
- The IP addresses need to be consistent between the LAN and WAN.
- The IP address needs to resolve to the system name and vice versa. If I ping the server name, and get its IP address, and then I resolve the server name from the IP address (using ping -a), I should get the same name I started with.