Hi. I'm trying to figure out why this program won't finish installing on my laptop. I did have older versions of Revit, but I uninstalled them. I can't figure out why it won't finish. It always stops on 5 of 9 which is installing the program itself. It will install direct x and faro. Can anyone help? I don't know what else to do.
I attached a picture below to show what error pops up each time I try to install the program.
Solved! Go to Solution.
I tried searching for that file on my computer, and it didn't locate it anywhere. So I tried this link:
I did everything it said to do including restarting my computer after deleting everything, but it still did not work when I went to download and install it again. It said the same error, but I cannot find that file. Any other suggestions?
Please note that the ProductInformation.pit file is in a normally hidden directory. You might have to go there manually in your address bar or turn on hidden folders and files within Windows Explorer.
Delete the files in these locations:
C:\Documents and Settings\All Users\Application Data\Autodesk\Adlm
Windows Vista and Windows 7:
And then delete this folder as well:
C:\Program Files\Common Files\Autodesk Shared\AdLM\R1
So I tried looking for that file again even in the hidden files/folders and never found it.
I ended up deleting C:\ProgramData\Autodesk\Adlm
After I deleted that, I ran the download and then started installing it. It went completely through this time without messing up or giving an error. I'm not sure if deleting that file did it or if everything I did helped. I will never know.
Thanks everyone for the help!
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