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    Active Member
    mallorca
    Posts: 6
    Registered: ‎11-15-2010

    Revit Arch Installation and Licence

    288 Views, 16 Replies
    03-21-2012 10:48 AM

    Good Afternoon,
        I am currently an online student in Spain with a Finnish university     studying architecture. I have been asked to install Revit     Architecture with no success. In fact I have installed/reinstalled 4     different times, I have talked to online assistance twice and I am     at my wits end. Hopefully you can help me with this problem. I have     downloaded the program Revit architecture then installed as a stand     alone with Serial Number: xxx-xxxxxxx/Product Key: 240D1. I am never given or offered an product request code, I cannot access any licence  information. The program tells me no network licence available. I  just do not know what else to do, please help.
       
       
       
        Dean

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    Customer Service
    Posts: 76
    Registered: ‎02-29-2012

    Re: Revit Arch Installation and Licence

    03-21-2012 10:55 AM in reply to: mallorca

    Hello Dean,

     

    Your product was unregistered, which might have been the reason you were not being able to activate your software.  I have registered your product and you should now be able to activate your software.  Just a quick note;  since these are public forums, in the future, please don't post sensitive information (serial numbers, etc) in the discussion groups.



    Lucio.Bielski
    Front Desk Representative

    Autodesk, Inc.

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    Active Member
    mallorca
    Posts: 6
    Registered: ‎11-15-2010

    Re: Revit Arch Installation and Licence

    03-21-2012 11:04 AM in reply to: bielskj

    Hello again, I open program and a window opens an says (unable to obtain a licence. No connection to the network licence server could be established. Contact your licence administrator concerning this license outage. I have two options available:

     

    Enter Viewer Mode or

    Exit Revit

     

    I am never given or offered an product request code, I cannot access any licence information. 

     

     

    Thank you

     

    Dean

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    *Expert Elite*
    TravisNave
    Posts: 7,968
    Registered: ‎01-14-2005

    Re: Revit Arch Installation and Licence

    03-21-2012 11:16 AM in reply to: mallorca

    Queries for a network license indicate that you may have installed your product as a network version instead of stand-alone. You might want to reinstall.

    Travis Nave
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    Active Member
    mallorca
    Posts: 6
    Registered: ‎11-15-2010

    Re: Revit Arch Installation and Licence

    03-21-2012 11:29 AM in reply to: TravisNave

    Hiya,

    I know I installed it at as a standalone as it asked me for the product key and and serial number. Under network licence it asks for other information. I have installed and reinstalled 4X. I have been told given this same answer twice. Any oher suggestions?

     

    Thank you

    Dean :smileyhappy:

     

     

     

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    Active Member
    mallorca
    Posts: 6
    Registered: ‎11-15-2010

    Re: Revit Arch Installation and Licence

    03-21-2012 11:43 AM in reply to: mallorca

    Hello,

    Since the product wil not give me a product request code can I get one sent to me by email? Then I could register and get an activation code sent back to software?

     

     

    Thanks

     

    Dean

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    Customer Service
    Posts: 76
    Registered: ‎02-29-2012

    Re: Revit Arch Installation and Licence

    03-21-2012 12:35 PM in reply to: mallorca

    Hello Dean,

     

    I have already registered your product.  Please click here for instructions on how to get a request code.



    Lucio.Bielski
    Front Desk Representative

    Autodesk, Inc.

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    Active Member
    mallorca
    Posts: 6
    Registered: ‎11-15-2010

    Re: Revit Arch Installation and Licence

    03-22-2012 10:35 AM in reply to: bielskj

    No access to activation code page  (licence unavailable Autodesk Revit Architecture 2012 is in review mode)Have un/reinstalled 5x.     

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    Customer Service
    arlinpega.bibat
    Posts: 390
    Registered: ‎06-14-2011

    Re: Revit Arch Installation and Licence

    03-22-2012 05:39 PM in reply to: mallorca

    Hi mallorca:

     

    Could you please provide a screen shot of what you are seeing? 

     

    Thanks,




    Arlin Bibat
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG
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    Active Member
    mallorca
    Posts: 6
    Registered: ‎11-15-2010

    Re: Revit Arch Installation and Licence

    03-23-2012 03:35 PM in reply to: mallorca

    This sis the only windoww that comes up when I start Revit. I have done a clean uninstall 2x and reinstalled same pronlem every time. I cannot access any licence information.

     

     

    Thanks

     

    Dean

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