Installation & Licensing

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Member
melisalyn
Posts: 3
Registered: ‎01-03-2013
Message 1 of 2 (410 Views)

Revit 2013 student version

410 Views, 1 Replies
04-14-2013 07:40 AM

I had installed the trial version before the student version was available for Windows 8.  When I saw the student version was available I deleted the trial version from my computer (I know - I should have come here for help first) and now I can't install the student version.  I received an error message that it couldn't finish downloading.  When I try to delete it again from my control panel area it won't uninstall.  HELP!  I don't know what to do at this point.  Any help would be great!

 

Melissa

Community Manager
philip.s
Posts: 2,373
Registered: ‎09-27-2011
Message 2 of 2 (389 Views)

Re: Revit 2013 student version

04-14-2013 05:06 PM in reply to: melisalyn

Welcome to the community Melissa!

 

Can you please go through our clean un-installation process (excluding the add / remove programs part) and see if that clears it up? I'd also suggest running Microsoft Fix-it (non Autodesk supported app) if the previous doesn't work.

 

Please accept as a solution if this fully resolves the issue, or reply with additional specifics if the problem persists.

 

Edit | P.S. The trial software and student software are exactly the same. The serial number / license is what dictates different behavior in the software.



Philip Schmelzer

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