I had installed the trial version before the student version was available for Windows 8. When I saw the student version was available I deleted the trial version from my computer (I know - I should have come here for help first) and now I can't install the student version. I received an error message that it couldn't finish downloading. When I try to delete it again from my control panel area it won't uninstall. HELP! I don't know what to do at this point. Any help would be great!
Welcome to the community Melissa!
Can you please go through our clean un-installation process (excluding the add / remove programs part) and see if that clears it up? I'd also suggest running Microsoft Fix-it (non Autodesk supported app) if the previous doesn't work.
Please accept as a solution if this fully resolves the issue, or reply with additional specifics if the problem persists.
Edit | P.S. The trial software and student software are exactly the same. The serial number / license is what dictates different behavior in the software.
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