Installation & Licensing

New Member
Posts: 1
Registered: ‎11-02-2012
Message 1 of 2 (662 Views)

Revit 2013 crashes at splash screen (Windows 8 HP G62 laptop)

662 Views, 1 Replies
03-12-2013 08:55 AM



I am running Windows 8 on an HP laptop, I installed the student version of Revit 2013 (which I have successfully installed and used on Windows 7 on the same laptop). When I open Revit, it goes to the splash screen, briefly shows the open file page, and then it crashes.


I tried installing Update 2 which Autodesk told me I should do. The link they sent me was dead so I downloaded the Revit Architecture 2013 UR2 (64-bit) (exe - 83079Kb) file from I get the following errors:






I have tried deleting the license in the FLEXnet folder of C:\ProgramData so I could use the transfer license utility in case it was a license issue but I can't even get that to open. I've also repaired the installation of Revit to no avail.


I am running the same version of Revit 2013 on Windows 8 on a dual-booted Mac Mini and I was able to install update 2. So far it seems to be funcitoning normally that way.


Thoughts? Suggestions? Thanks.


*Expert Elite*
Posts: 9,927
Registered: ‎01-14-2005
Message 2 of 2 (656 Views)

Re: Revit 2013 crashes at splash screen (Windows 8 HP G62 laptop)

03-12-2013 09:09 AM in reply to: briana.paige

The program is not supported on Windows 8.  But what you can try is to make sure you have full access to the file and folder structure.  You should have full admin rights and disable UAC.  Run the software as administrator and in Windows 7 compatibility mode. 


If all else fails, start your search here:

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community

Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.

Connect with Us