Installation & Licensing

Community Manager
Posts: 933
Registered: ‎09-28-2011
Message 11 of 17 (419 Views)

Re: Revit 2013 Student Installation Problems

03-06-2013 07:19 AM in reply to: smirza

Hi smirza,


Any registered user can download software from the Education Community. In fact, the student versions are exactly the same thing as the free trial versions and only really "become" student versions once you enter your serial number and activate the product.


Right now what you have is a free trial, once you enter your serial number it will become a student version. 



Camilo Lemos
New Member
Posts: 1
Registered: ‎03-14-2013
Message 12 of 17 (378 Views)

Re: Revit 2013 Student Installation Problems

03-14-2013 04:52 PM in reply to: mjelias07

I am having a serious issue downloading Revit 2013. I previously had it on my computer but had several errors occur therefore it was taken completely off my computer and I tried re-installing and re-downloading it again. It shows me that Revit 2013 and the materials library are "installed" with a tab on the side with vertical text saying "installed", however at the bottom of the screen I never have the "finish" tab I only have cancel or back. So, I have it installed on my computer and downloaded but it is no where to be found. I am a student and desperately need this asap. but after more than 12 hours and after trying multiple methods it is still nowhere to be found on my computer.


I have also recieved the same message with the 3 listings after:


installation package was moved...

autodesk website was closed...

firewall has blocked...


I have addressed the firewall issue and still nothing.

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New Member
Posts: 1
Registered: ‎01-06-2014
Message 13 of 17 (155 Views)

Re: Revit 2013 Student Installation Problems

01-06-2014 05:15 PM in reply to: mjelias07

Thanks, your advice helped me as well.

New Member
Posts: 1
Registered: ‎04-08-2014
Message 14 of 17 (96 Views)

Re: Revit 2013 Student Installation Problems

04-09-2014 06:51 AM in reply to: mjelias07

i've been having a lot of trouble downloading revit 2013. My revit 2012 started failing (i can't see the drawing tools and styles and everytime i try to make a floor or any other component, it wont let me draw at all, the clicker goes white and i cant select anything)so i need a newer version.

I've tried to download the student version of revit 2014 and then 2013 and anyway its impossible!

Downloading the 2014 version, with the install now option, wasnt possible, after 3hours aproximatedly of waiting time, it said that the installation was complete but that there was a problem downloading both the program an the libraries!

Then for the 2013 version, i tried with the download now option and after waiting a lot, when i tried to run the Setup.exe file a communication failure window appears specifying that download and installation has been interrupted by a lost connection to the Autodesk website and this PC. But im logged in.

The window offers three possible solutions

1)The installation package was moved from the install location, which is not supported

2)The Autodesk website was closed or manually refreshed before the installer launched

3)A firewall has blocked the network ports". 


I need revit asap, for a project im working on for a course im taking! 

Community Manager
Posts: 2,410
Registered: ‎09-27-2011
Message 15 of 17 (92 Views)

Re: Revit 2013 Student Installation Problems

04-09-2014 09:34 AM in reply to: dicahez

Hello @dicahez!


We're in the process of putting together a comprehensive solution that covers multiple causes of the Communication Failure error and the corresponding solutions.


For the mean time and as a workaround, have you tried utilizing a different download method, specifically Browser Download


Any better?

Philip Schmelzer
New Member
Posts: 1
Registered: ‎05-28-2014
Message 16 of 17 (60 Views)

Re: Revit 2013 Student Installation Problems

05-28-2014 05:03 PM in reply to: philip.s


 i experience the same problem like mjelias07 . i tried the download now and the browser download but the problem persists. I am pretty sure it is related to my antivirus protection having many restrictions. Could uyou advise please on what should I do?

Many thanks,


Community Manager
Posts: 2,410
Registered: ‎09-27-2011
Message 17 of 17 (52 Views)

Re: Revit 2013 Student Installation Problems

06-06-2014 09:04 AM in reply to: ioikonomou

Hi @ioikonomou!


Specific errors should differ from Download Now and Browser Download. Can you please confirm exactly what happens when you use the Browser Download method? Have you tried temporarily disabling your antivirus software?

Philip Schmelzer

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