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Active Member
Posts: 7
Registered: ‎01-24-2013
Message 1 of 11 (464 Views)
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Revit 2013 Failed

464 Views, 10 Replies
01-24-2013 11:11 AM

Hello. I am a student and trying to install Revit (the free student version). I have tried multiple times and two things have happened. The first several times the install hung at 3 of 6 installing then the last few times it stops after 4, says it has been installed with errors and the install of Revit 2013 has failed. I have made sure there is enough room on my computer, I have preformed updates and cleaned my computer and nothing seems to be helping. I also tried donloading from the browser as well as onto the computer. 

 

PLEASE HELP!!!!

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TravisNave
Posts: 9,538
Registered: ‎01-14-2005
Message 2 of 11 (458 Views)

Re: Revit 2013 Failed

01-24-2013 11:18 AM in reply to: jilanadunaway

You need to provide the installation log. 

 

And the software did not hang, so if you aborted it, you probably made it worse.  Revit has to download addtional content from the Internet. Depending on your connection, this could take hours.  So make sure you have a good Internet connection.

 

 

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Active Member
Posts: 7
Registered: ‎01-24-2013
Message 3 of 11 (454 Views)

Re: Revit 2013 Failed

01-24-2013 11:30 AM in reply to: TravisNave

I have a fast internet connection and I only aborted after 8 hours of leaving it to install the first itme. I was trying different things to make sure it wasn't something with my computer but I have no idea what I am doing.  I just tried this again and here is the installation log. Any help is greatly appreciated. 

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TravisNave
Posts: 9,538
Registered: ‎01-14-2005
Message 4 of 11 (451 Views)

Re: Revit 2013 Failed

01-24-2013 11:39 AM in reply to: jilanadunaway

Error 1618 means that it thinks another installation is already in progress.  Aborting the install may have done this.  Have you tried a simple reboot?

 

Sometimes Revit can take over 8 hours to install. 

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Active Member
Posts: 7
Registered: ‎01-24-2013
Message 5 of 11 (442 Views)

Re: Revit 2013 Failed

01-24-2013 01:30 PM in reply to: TravisNave

OK, I have re-started my computer and started the download over. It is not saying fail now it is still on Installing 3 of 6 and has been in this spot for about an hour.

 

Jilana

*Expert Elite*
TravisNave
Posts: 9,538
Registered: ‎01-14-2005
Message 6 of 11 (432 Views)

Re: Revit 2013 Failed

01-24-2013 01:46 PM in reply to: jilanadunaway

Good. It might take awhile so repost any new installation log if you have problems. 

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Active Member
Posts: 7
Registered: ‎01-24-2013
Message 7 of 11 (426 Views)

Re: Revit 2013 Failed

01-24-2013 03:16 PM in reply to: TravisNave

OK, it is still installing. Thank you for your help. How long is a good amount of time to leave it before deciding it's not doing anything? I left it for 8 hours last night. 

Active Member
Posts: 7
Registered: ‎01-24-2013
Message 8 of 11 (405 Views)

Re: Revit 2013 Failed

01-24-2013 09:35 PM in reply to: jilanadunaway

At this point it has been 9.5 hours and nothing has happened. The installation is in the same spot. I will leave it overnight to see if anything else happens. If not I am not sure what to do next?

 

Product Support
emily.xu
Posts: 450
Registered: ‎03-29-2010
Message 9 of 11 (400 Views)

Re: Revit 2013 Failed

01-24-2013 11:37 PM in reply to: jilanadunaway

I suggest you to check this solution, see if it's helpful for you.

 


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Emily Xu
Active Member
Posts: 7
Registered: ‎01-24-2013
Message 10 of 11 (368 Views)

Re: Revit 2013 Failed

01-25-2013 04:52 PM in reply to: emily.xu

I left my computer for over 24 hours and nothing happened. I had abort and restart my computer. I tried to add the site to my Trusted sites and it will not allow me as it says it has to be a https:// site to be added to the list. Could this be the issue? I do not know how to change the settings?

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