Installation & Licensing

[#1]

Hi guys,

I am trying to install Building Design premium Suite but the whole things fails during Revit Installation.

I have attached the log file but there is nothing in there that can specify why is this happening.

Tried uninstalling Microsoft C++ 64bit redistributible as some people mentioned that it worked for them since computer had higher version than the installer, thus creating problems.

This solution did not work for me.

Any idea?

Regards,

Milos

[#2 · Accepted solution]

Ok Figured it out.

here is what worked for me:

- Uninstall Microsoft VisualC++ from computer (there might be few different upgrades, uninstall all)

- restart computer

- do not modify any settings in installation options (not sure if this one actually matters or was it the restart that made the difference this time)

Hope it helps other people,

Milos

[#3]

Hey there,

I tried uninstalling all the C++ and restarted the computer, then changed the installation settings. It didnt work. And when I did the same thing and left the settings unchanged, the installation worked!! So I think the main point is to NOT change the settings. Leave it as default.

Gerald.

[#4]

I had the same issue.

Gerald had it in one, DO NOT CUSTOMISE THE INSTALLATION!

After 3 failed installations (with customised settings), I retried without customising anything and it worked fine.

Very disappointing, I now have to try and reconfigure all of the additional content and missing programs...

Mark

[#5]

Hey,

I forgot to mention that while it works when installing with default settings, there is no content installed as well. This is stoopid. When I tried to install the contents through the remove/add installation thing it fails. So can anyone from Autodesk reconfirm this? Is this the software problem OR our hardware problem? Thank you.

Gerald.

[#6]

Based on a few other Revit 2013 failures of late, I am also inclined to believe the failure has to do with the Content Libraries.  Since there is not a lot of information about this yet, I wil be closely monitoring Revit 2013 1603 failures. 

[#7]

What content did you select to install?

Content will be downloaded during the installation process so make sure you have an internet connection during the install process. Also depending on your internet speed and the content you check to install this process can take some time.

What settings were you customizing originally when you install was failing?

Thanks,

Danny

[#8]

Hey,

I know it downloads the content using the internet and all, i've done it before for previous versions as well. I ticked Australia and US Metric and I didnt try other content. I am also guessing that it is the softwre problem because I formatted my computer (clean install and everything) prior to installing revit. It atcually worked for me at first, a few days after Revit 2013 was released, contents were installed and all. But When I wanted to install it on my other computer a few weeks later, this problem came up. I even tried it on my friend's computer (2 others) with the same error. So yea... hope this gets resolved soon!

Gerald.

[#9]

I have the same problem i think . Cant install Revit in building design suit.

1.st I tried to install evrething and changed some revit options and removed some content paks from list.(to save some memory because i have small ssd hard drive ) Failed to install.

2. Restarted computer and tryed again. Same configuration as early but agail failure

3. tryed to install seperatly started with Autocad. Autocad installed sucsessfuly.

4. Tryed to install only revit. Changed some revit options and removed some content paks from list.Failed to install again . Last try log is coped here:

I need help. What do to next?

2012/4/25:18:30:02    User    SMA-221    === Setup started on SMA-221 by User ===
2012/4/25:18:30:02    User    SMA-221    Launch
2012/4/25:18:30:08    User    SMA-221    === Setup ended ===

2012/4/25:18:30:03    User    SMA-221    === Setup started on SMA-221 by User ===
2012/4/25:18:30:03    User    SMA-221    Launch
2012/4/25:18:30:07    User    SMA-221    Inventorui== Parameter: Prereq_3 SetupMode:1 InstallState:1 InstallAction:0 Message:
2012/4/25:18:30:07    User    SMA-221    PageOpen    LaunchDialog        
2012/4/25:18:30:12    User    SMA-221    PageOpen    LicenseDialog        
2012/4/25:18:30:17    User    SMA-221    PageOpen    ProductInfoDialog        
2012/4/25:18:32:54    User    SMA-221    PageOpen    ProductSelectionDialog2        
2012/4/25:18:46:31    User    SMA-221    PageOpen    FullProgressDialog        
2012/4/25:18:46:31    User    SMA-221    Installing DirectX® Runtime: F:\3rdParty\DirectX\DXSETUP.exe /silent
2012/4/25:18:47:00    User    SMA-221    Install    DirectX® Runtime    Succeeded    
2012/4/25:18:47:00    User    SMA-221    Installing FaroSDK: F:\3rdParty\FaroSDK\e889_faro_ls_sdk_4.8.2.25521_x86_setup.exe /VERYSILENT
2012/4/25:18:47:04    User    SMA-221    Install    FaroSDK    Succeeded    
2012/4/25:18:47:04    User    SMA-221    Installing Autodesk® Revit® 2013:  TRANSFORMS="F:\x64\en-us\RVT2013\RVT2013.mst;C:\Users\User\AppData\Local\Temp\_AI7E92.tmp\x64\RVT2013\RVT2013-standalone.mst" MSINEWINSTANCE=1 ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="F:\" INSTALLDIR="C:\Program Files\Autodesk\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2012/4/25:18:47:55    User    SMA-221    Install    Autodesk® Revit® 2013    Failed    Installation aborted, Result=1603
2012/4/25:18:47:55    User    SMA-221    Rollback    DirectX® Runtime    Failed    Failure is ignored, Result=1619

[#10]

More Details...

The customization was including or removing other programs (including 3ds Max, removing AutoCAD Architecture, including Navisworks Simulate, Removing Inventor Plugins), and selection of content (Australia, New Zealand, UK and US Metric).

I too believe that it is related to the content, as if I try to add additional content now it still fails with that install too.

FYI I had the original installation set to Australia (Region) and the discipline set to Architecture, and I was getting the same error as above, failing on Revit every time.