This problem is not solved, install a mail client? thats is a usesless and out of context bit of info that has no obvious method of approach to a non techy. I havent a clue what that means in terms of real steps. I'm getting the communication failure message. I have disabled my firewall with no joy. Who ever marked this problem as solved is causing a huge amount of irritation to me and other users.... One comment below intimates its easyer to download the torrent version which is absurd if that is the case. I feel highly annoyed by this issue.
I am running windows 8 and everything else runs great. In windows 8 there is a built in app to connect your emails to the start page. Now if thats not a mail client what is? So I have a mail client that is permantly connected.(at least from a non techy point of view).
I have tried downloading the "download" manger and the "Install" option. The download manger downloads and installs and proceeds to ask me for a program, so I add the Autodesk_Revit_2013_English_Win_32_64bit_wi_en-US_
Our apologies for the inconvenience and I can assure you that we definitely don't think you're wasting our time.
garryonapc, confirming that there must have been a system glitch which was the causing the .lzam2 files (utilized for Install Now / Download Now on the backend) to download instead of the standard .exe's. I've tested a few accounts to make sure it's functioning properly and would appreciate it if you could verify on your end as well.
ala1987, with that being said, I also wanted to recommend that you try utilizing the Browser Download option, as it’s typically an easier workaround than troubleshooting issues with the other download alternatives.
Please let us know if you have any additional questions, concerns or issues!
You guys sure do know how to type up a bunch of words and have the end result end up with very little substance. Half way down the second page and still you guys have absolutely no clue as to why your program isn't installing correctly on so many people's machines.
I also have tried everything here about 15 times as well, and even got literally every single other program installed from the design suite by manually downloading them and installing them that way. However, for whatever reason, not only do you not allow us to download the entire design suite that way (only the install option is available), which would have saved me a **** load of time and effort over the last 3 days btw,....but you also don't allow us to download Revit and Inventor that way either.
So now I'm once again stuck. Ironically, Revit is the one I currently need the most.
I could write that in binary if you don't understand human talk.
Sorry, I have a very low frustration threshold for when things don't go the way they logically should.
If you use Firefox with Noscript remember to disable it for the install page. I don't understand why the web page is so essential to the install process.
Does someone have a solution to this? I am getting the same issue with AutoCAD 2014 and Revit 2013 running WIndows XP SP3.
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