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    New Member
    ala1987
    Posts: 2
    Registered: ‎02-09-2011

    Re: Revit 2013 Communication Failure? Communication Faliure when executing?

    01-29-2013 04:49 AM in reply to: kronoskiros

    This problem is not solved, install a mail client? thats is a usesless and out of context bit of info that has no obvious method of approach to a non techy. I havent a clue what that means in terms of real steps. I'm getting the communication failure message. I have disabled my firewall with no joy. Who ever marked this problem as solved is causing a huge amount of irritation to me and other users.... One comment below intimates its easyer to download the torrent version which is absurd if that is the case. I feel highly annoyed by this issue.

     

    I am running windows 8 and everything else runs great. In windows 8 there is a built in app to connect your emails to the start page. Now if thats not a mail client what is? So I have a mail client that is permantly connected.(at least from a non techy point of view).

     

    I have tried downloading the "download" manger and the "Install" option. The download manger downloads and installs and proceeds to ask me for a program, so I add the Autodesk_Revit_2013_English_Win_32_64bit_wi_en-US_Setup.exe at which point it produces the same error connection faliure message. So I have turned the firewall off and it doesnt work(connection faliure message)? I don't think it is the firewall since it normally asks if i want to block or not block a program. When I downloaded the download manger it asked me if I want to allow somthing which I definatly clicked allow. I have not tried the port 80 & 443 opening (I have no I dea how to do that?) as I have turned the firewall on & off(off while trying the download manager and the direct install). For the years I have been a student the autodesk forums have been full of incohernt and overly specific information without a context to apply it. Normally very simple questions are answered in a inappropriate fashion where the technical knowlege of the user is inadiquate to comprehend your solution. Is that beacuse the autodesk staff think we are wasting there time with insufficent information and incoherent questions that don't operate in the realm of your superior knowlege? I certainly feel that way. Are you there to help or just process?

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    Community Manager
    philip.s
    Posts: 1,425
    Registered: ‎09-27-2011

    Re: Revit 2013 Communication Failure? Communication Failure when executing?

    01-29-2013 11:02 AM in reply to: ala1987

    Our apologies for the inconvenience and I can assure you that we definitely don't think you're wasting our time.

     

    garryonapc, confirming that there must have been a system glitch which was the causing the .lzam2 files (utilized for Install Now / Download Now on the backend) to download instead of the standard .exe's. I've tested a few accounts to make sure it's functioning properly and would appreciate it if you could verify on your end as well.

    ala1987, with that being said, I also wanted to recommend that you try utilizing the Browser Download option, as it’s typically an easier workaround than troubleshooting issues with the other download alternatives.


    How to opening firewall ports in Windows 8

    Windows 8 support for Autodesk products

     

    Please let us know if you have any additional questions, concerns or issues!



    Philip Schmelzer
    AutodeskHelp | Community Manager
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    New Member
    Posts: 1
    Registered: ‎02-04-2013

    Re: Revit 2013 Communication Failure? Communication Failure when executing?

    02-04-2013 08:00 PM in reply to: philip.s
    derrrrr
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    New Member
    Posts: 1
    Registered: ‎03-22-2013

    Re: Revit 2013 Communication Failure? Communication Faliure when executing?

    03-22-2013 09:35 AM in reply to: ahav

    I tried even more than 10 times at least, same issue

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    New Member
    Posts: 1
    Registered: ‎03-31-2013

    Re: Revit 2013 Communication Failure? Communication Faliure when executing?

    03-31-2013 02:44 AM in reply to: kronoskiros

    same issue here with Autodesk Inventor 2013, Autodesk Autocad 2013.

     

     

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