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Revit 2012 fails to install after a clean wipe of Autodesk files

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Message 1 of 6
Anonymous
1498 Views, 5 Replies
‎02-10-2012 12:14 AM
‎02-10-2012 12:14 AM

Revit 2012 fails to install after a clean wipe of Autodesk files

Hi there. I'm trying to help a friend install Revit 2012 on her laptop. After downloading the file, it starts the normal installation/file extraction with no errors. But after selecting which products to install (the actual Revit program, the materials library, and one other), the next screen starts to show the normal installation process and then immediately switches to an installation failed screen.

 

I performed the Autodesk file wipe (from here: http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2887771&linkID=9240617) and tried again to no avail. Same error. Could it be I missed a file?

 

She's using Windows Vista, 32 bit. I'm not sure what the other specs are but I can update tomorrow along with screenshots. Thanks for any assistance!

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Message 2 of 6
TravisNave
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in reply to: Anonymous
‎02-10-2012 08:21 AM
‎02-10-2012 08:21 AM

Include your installation log here and perhaps it will show why it is failing.  Thanks.



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 3 of 6
Anonymous
in reply to: TravisNave
‎02-10-2012 01:25 PM
‎02-10-2012 01:25 PM

Attached is the log file and a screenshot of the failure page. My only clue might be something to do with Microsoft C++, whatever that is, because the installation fails when it says that is what is being installed.

Autodesk Revit Architecture 2012 Setup.log
806 KB
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Message 4 of 6
TravisNave
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in reply to: Anonymous
‎02-10-2012 01:38 PM
‎02-10-2012 01:38 PM

Install Microsoft Visual C++ 2010 Redistributable (x86) Failed Installation aborted, Result=1603

 

You would be correct.  Go into your Control Panel > Programs and delete your Visual C++ 2010 if it exists.  Then you should be able to reinstall as the Autodesk installer will reinstall the prerequisite.

 

ControlPanel.png



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 5 of 6
Anonymous
in reply to: TravisNave
‎02-10-2012 05:05 PM
‎02-10-2012 05:05 PM

Thanks very much, problem solved!

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Message 6 of 6
Andrewpaul
Community Visitor
in reply to: Anonymous
‎02-23-2012 09:41 AM
‎02-23-2012 09:41 AM

Hi,

Use the following procedure to uninstall Revit 2012 products and remove any remnants from your system. The end result is a clean system on which you can reinstall.

Note that all paths listed by default are for Revit Architecture 2012. Substitute the product name below based on the Revit 2012 product you are uninstalling:

Autodesk Revit Architecture 2012/RAC 2012
Autodesk Revit Structure 2012/RST 2012
Autodesk Revit MEP 2012/RME 2012

Substitute the current Windows login name for %username%.

Please ensure to backup any custom family or template files

 

http://www.techyv.com/questions/error-revit-after-upgrading-2012


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