Installation & Licensing

New Member
Posts: 1
Registered: ‎05-13-2013
Message 1 of 2 (66 Views)

Returning Purchase

66 Views, 1 Replies
05-13-2013 02:59 PM

I recently purchased an AutoCAD LT. I later found that it was not able to be compatable with the plugin I use through CAD on another computer. Am I able to return the product and get refunded?


The program was purchased by a third party to be installed on a company computer. I have not recieved the computer yet. Are we able to uninstall the LT version and get re-imburssed?



Community Manager
Posts: 2,401
Registered: ‎09-27-2011
Message 2 of 2 (58 Views)

Re: Returning Purchase

05-13-2013 04:02 PM in reply to: jr.warnholtz

Welcome to the community Jon!


It all depends on who the 3rd party purchased the software through. As our Authorized Resellers have their own return polices, they would really need to inquire with the seller for a potential refund / return.


Please accept as a solution if this fully answers your inquiry, or reply with additional questions as needed.



Philip Schmelzer

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