Installation & Licensing

Reply
png
New Member
png
Posts: 1
Registered: ‎04-07-2013
Message 381 of 533 (206 Views)

Re: Resend Activation Email problem

04-20-2013 08:19 PM in reply to: lancelet

hmm, I'm also having the resend email activation problem. Can you fix mine too?

Customer Service
joane.bonghanoy
Posts: 666
Registered: ‎06-06-2011
Message 382 of 533 (195 Views)

Re: Resend Activation Email problem

04-21-2013 07:06 PM in reply to: png

Hi Priscilla,

 

Changes were made to your account. You should now be able to log in successfully and enjoy the benefits of your Education Community account.

 

If you still cannot access the site, do let me know. 



Joane Bonghanoy
New Member
moallim
Posts: 1
Registered: ‎04-25-2013
Message 383 of 533 (177 Views)

Re: Resend Activation Email problem

04-25-2013 09:58 AM in reply to: joane.bonghanoy

Hi

I have the same problem i get no activation mail after registering with my student-mail

 

please help me , thank u

New Member
cherupalliusha
Posts: 2
Registered: ‎04-25-2013
Message 384 of 533 (175 Views)

Re: Resend Activation Email problem

04-25-2013 10:11 AM in reply to: 249387

i did not get any activation email for my account on my email

Community Manager
philip.s
Posts: 2,373
Registered: ‎09-27-2011
Message 385 of 533 (163 Views)

Re: Resend Activation Email problem

04-25-2013 03:30 PM in reply to: cherupalliusha

Hello Karan and Ushakiran!

 

I've just activated both of your Education Community accounts and you should now have full access to the site benefits.

 

As mentioned in some of the previous posts, the activation email's can sometimes get routed to junk folders or blocked all together. I'd suggest that anyone who finds themselves in a similar situation also explore the option to validate over the phone via text message.



Philip Schmelzer
New Member
bennomross
Posts: 1
Registered: ‎04-07-2013
Message 386 of 533 (155 Views)

Re: Resend Activation Email problem

04-26-2013 10:32 AM in reply to: lancelet

When I log In with my account it always appear the next message "Your account has not yet been activated. If you have not received your activation email, please enter your email address below to resend the email".

So I write my mail and click on Resend and appear this message "This account is already active. Click here if you have forgotten your password.

Still having trouble? Please open a ticket via our Problem Form and our support team will manually activate your account."

 

And it does not matter what i try to do on the website from autodesk it always send me again to this page: http://students.autodesk.com/?nd=register_resend.

Community Manager
philip.s
Posts: 2,373
Registered: ‎09-27-2011
Message 387 of 533 (146 Views)

Re: Resend Activation Email problem

04-26-2013 03:52 PM in reply to: bennomross

Hello Benno,

 

This is a random issue affecting a very limited number of accounts of which needs to be fixed on our end. With that being said, I've just made the necessary adjustments and you should now again be able to access the full site benefits.



Philip Schmelzer
New Member
cherupalliusha
Posts: 2
Registered: ‎04-25-2013
Message 388 of 533 (138 Views)

Re: Resend Activation Email problem

04-27-2013 10:15 AM in reply to: bennomross
hi,
I have not recieved my activation email yet. Requesting to do it as soon as possibile.
Tank you.
Customer Service
joane.bonghanoy
Posts: 666
Registered: ‎06-06-2011
Message 389 of 533 (131 Views)

Re: Resend Activation Email problem

04-28-2013 07:39 PM in reply to: cherupalliusha

Hi cherupalliusha,

 

I was able to pull up your EDU Account and it has been successfully activated. 

 

Do let me know right away if you cannot log in or if you encounter other error message. 



Joane Bonghanoy
New Member
stephen.holman
Posts: 1
Registered: ‎04-30-2013
Message 390 of 533 (121 Views)

Re: Resend Activation Email problem

04-30-2013 08:16 PM in reply to: joane.bonghanoy

Hi, I seem to be having the same problem as the other people in this thread. I'd love to be able to download some Autdodesk software before I graduate. I'd really appreciate having it fixed. Thanks 

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community


Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.

Connect with Us

Twitter

Pinterest

Blog

Youtube