Resend Activation Email problem

[Anonymous]

Hi,

I'm currently unable to do anything with my account on the students.autodesk.com domain.  I'm continually presented with a request to re-activate my account by re-sending an activation email.  So, I click the link to resend, but am then told that my account is already active, and apparently no activation email is sent.

I'm unable to report the problem using the problem form, since when I click on that link, I'm again asked to re-activate my account, and enter the same loop as above!

Any help fixing this would be very much appreciated.

--

Jonathan Merritt, BE(Mech)/BSc, PhD

Research Fellow, The University of Melbourne

[jessica.t]

Hi ploteo,

I just manually activated your account. You should receive your confirmation email shortly. Apologies for the inconvenience, thanks!

[Anonymous]

Same problem, looks like this has been happening since '11.

my email is [email protected], I also tried changing to my partner's email: [email protected]

[Anonymous]

sorry, seems ok now

[Anonymous]

I am having the same problem. Trying to download Inventor and no activation email is being recieved. 

Regards,

Wilhelm

[camilo.lemos]

Hi Wilhelm,

I have made some changes to your account and you should now be able to access the Education Community without any issues.

[Anonymous]

I seem to be having the same issue since the new website. Was always able to access it before but now it's asking me to activate and I'm not recieving the email to activate. 

Any chance you could help me out?

Regards,

Adam

[camilo.lemos]

Hi Adam,

I haven't been able to find an Education Community account with the same email address you use here on the forums. Are you positive that you used the same e-mail address to register there? If you used a different one, could you send it to me via Private Message (click on my camilo.lemos profile name and then on Send This User a Private Message)?

Thank you,

[Anonymous]

I'm having the same issue. No email is showing up.

-Tony

[jessica.t]

Hi @Anonymous,

I have just checked your account but it appears that your account has already been activated. Would you mind checking your spam filter to make sure your confirmation email didn't get stuck? Thanks!

[Anonymous]

ok they really need to fix this i need it for finals and it wont send the dam email....Fix this now!!!!!!!!!

[Anonymous]

hy i have the same problem win i tried to log in . it says that they send my an email conformation . put when i go to my email i find just a message witout the conformation link . can any one help my please 🙂 . my email is [email protected]

[jessica.t]

Hi @Anonymous,

I have just manually activated your account and you should be receiving a notification email shortly. Apologies for the inconvenience! Thanks!

[Anonymous]

HELP, i keep trying to send the activation email to get the mac student version of auto cad for a class Im taking, and getting nothing

Kim

[email protected]

[jessica.t]

Hi @Anonymous and welcome to the Autodesk Community!

I have manually activated your account so you should receive your confirmation email very shortly. Sincere apologies for the inconvenience! If you have any other questions be sure to let us know. Thank you!

[Anonymous]

hi, can someone please activate my account as well? i've got exactly the same problem, i just can't recieve the activation email for some reason. thanks!

[joane.bonghanoy]

Hi Loius,

I replied to your other post and I have manually activated your EDU account. 

[Anonymous]

Hi, Ive been having the same issue with not recieving the confirmation email as well. My email is [email protected]

[Anonymous]

I am having this problem as well. It confuses me though because I thought my account was activated. It was activated at one point, so it confuses me why I need to activate it again. I did initially register with my .EDU account and then changed my account settings to my gmail account so this may be where the problem is.  Thanks for your help.  My email is [email protected]

[camilo.lemos]

Hi @Anonymous welcome to the Community!

I've manually activated your account (it is registered with your .edu email address). You should now be able to use the Education Community normally.

I hope this helps!

[Anonymous]

I also didn't receive an activation email. [email protected]

Thanks.