Resend Activation Email problem

[Anonymous]

Hi,

I'm currently unable to do anything with my account on the students.autodesk.com domain.  I'm continually presented with a request to re-activate my account by re-sending an activation email.  So, I click the link to resend, but am then told that my account is already active, and apparently no activation email is sent.

I'm unable to report the problem using the problem form, since when I click on that link, I'm again asked to re-activate my account, and enter the same loop as above!

Any help fixing this would be very much appreciated.

--

Jonathan Merritt, BE(Mech)/BSc, PhD

Research Fellow, The University of Melbourne

[Anonymous]

1

[Anonymous]

Heyi, I also was one of the many people who did not get the activation email. If you could activate my account, it would be greatly appreciated.

Thanks!

[Anonymous]

Hi

All fixed now. Thanks for the great work

[Anonymous]

I am also having problems with the activation step. I've read through the forums and haven't found a solution that I can do myself. I was wondering if anyone else has figured out how to fix this.

Thanks

[jeffrey.sin]

Hi Corinne,

First and foremost, welcome to the Autodesk Community. I checked your user account and it is now showing as activated. You should now be able to log-in to the Education Community using the user ID and password that you set during registration.

Thanks,

[jeffrey.sin]

Hi Kris,

Welcome to the Autodesk Community. I checked your user account as well and it is now also showing as activated. You should now be able to log-in to the Education Community using the user ID and password that you set during registration.

Thanks,

[Anonymous]

Hi,

I'm also in the position where I have been locked out by the (re)activation process. Confused as I have used the service for years. No emails in any folders or filters. Please advise or help me out :).

Cheers

[camilo.lemos]

Hi fcdougan and welcome to the Autodesk Community!

I have made some changes to your account and you should now be able to access the Education Community without any issues.

Let me know if you need any further help.

[Anonymous]

Thank you

[Anonymous]

I'm having the same problem, I just signed up for a student account and I have yet to receive the activation email. Any chance someone can help me out? Thanks.

[Anonymous]

Looks like there was a delay in the email being set. Fixed now.

[Anonymous]

I also don't get an activation-email. and i tried the resend button. 
I also tried it with an older account but it just doesn't work.. 
Is there any way you can activate your account without that email?

[camilo.lemos]

Hi Jolien, and welcome to the Community!

I have made manually activated your account and you should now be able to access the Education Community without any issues. You don't need to wait for an activation email any longer.

Let me know if you need any additional help.

[Anonymous]

I have also a problem with activation e-mail. I haven't received any. I have also tried to resend an activation e-mail but nothing was delivered to me.

Thank you for your help.

[jessica.t]

Hello Patrik and welcome to the Autodesk Community!

I have just manually activated your Education Community account. You should receive your confirmation email shortly.

Apologies for the inconvenience! Please confirm that you have received your email.

Thanks very much!

[Anonymous]

Hey!

Same Problem with the activation email. No activation email, no resent.

I had the same problem a few months ago and my account is already active...or not?! 🙂 I wanted to sign in and was told that my account hasn't been activated yet.

Could you please reactivate?

greets

[jessica.t]

Hi Tim and welcome to the Autodesk Community!

I have manually activated your Education Community account and you should receive your confirmation email shortly. Apologies for the inconvenience!

Please let us know if you have any other questions or concerns. Thanks!

[Anonymous]

I have also a problem with activation e-mail. I haven't received any. I have also tried to resend an activation e-mail but nothing was delivered to me. Thank you for your help. .

[camilo.lemos]

Hi L.Go and welcome to the Autodesk Community!

Can you please send me a Private Message with the e-mail address you used to register on the Education Community (click on my camilo.lemos profile name and then on Send This User a Private Message)? The one you registered on the forums doesn't exist on the Community.

Thank you

[Anonymous]

I have also got the problem with the activation e-mail.

I haven't received it. I have also tried to resend an activation e-mail but nothing was delivered to me.

Thank you for your help.