Installation & Licensing

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Customer Service
joane.bonghanoy
Posts: 666
Registered: ‎06-06-2011
Message 141 of 533 (212 Views)

Re: Resend Activation Email problem

11-07-2012 06:11 PM in reply to: marcinbednarski
Hi marcinbednarski,
 
 
I have already activated your EDU account. Feel free to let us know if you encounter any issues.


Joane Bonghanoy
Member
hypocampe
Posts: 5
Registered: ‎11-07-2012
Message 142 of 533 (205 Views)

Re: Resend Activation Email problem

11-08-2012 01:49 AM in reply to: joane.bonghanoy

Hello, my edu account is always not activate, and I have always same problem.....

Customer Service
simona.golisciano
Posts: 99
Registered: ‎03-22-2011
Message 143 of 533 (199 Views)

Re: Resend Activation Email problem

11-08-2012 03:09 AM in reply to: hypocampe

Hi hypocampe,

 

Welcome to our forums.

 

Please send me the e-mail address you used to register on Education Community, so that I can check and activate your account. For confidentiality reasons, please send me this info by Private Message. To do so, please click on my username (simona.golisciano) and then on "Send this user a private message".

 

Thank you.

 

Regards,



Simona Golisciano
New Member
jerrylovett
Posts: 2
Registered: ‎11-08-2012
Message 144 of 533 (191 Views)

Re: Resend Activation Email problem

11-08-2012 06:33 AM in reply to: camilo.lemos

I'm having this problem too where it is not sending me my activation email. I've tried it at least 20 times and still nothing. I tried having it sent to my phone also with no luck. Can anyone at Autocad activate this manually?

Community Manager
camilo.lemos
Posts: 901
Registered: ‎09-28-2011
Message 145 of 533 (185 Views)

Re: Resend Activation Email problem

11-08-2012 06:59 AM in reply to: jerrylovett

Hi jerrylovett and welcome to the forums.

I have manually activated your account. Can you please confirm if you can access it normally now?

Thank you!



Camilo Lemos
New Member
jerrylovett
Posts: 2
Registered: ‎11-08-2012
Message 146 of 533 (181 Views)

Re: Resend Activation Email problem

11-08-2012 07:07 AM in reply to: camilo.lemos

That did it! Thank you!!

Member
hypocampe
Posts: 5
Registered: ‎11-07-2012
Message 147 of 533 (154 Views)

Re: Resend Activation Email problem

11-09-2012 11:50 AM in reply to: joane.bonghanoy

My account student is activate:thanks you a lot for your help.

New Member
emilbjerkenkristensen
Posts: 2
Registered: ‎11-10-2012
Message 148 of 533 (141 Views)

Re: Resend Activation Email problem

11-10-2012 10:18 AM in reply to: joane.bonghanoy

Hi there.

I have a similar problem.

I don't recieve account activation emails. I've checked my spam folder - nothing. Whenever I try to open a support ticket, I get to a page with the message

 

"Your account has not yet been activated. If you have not received your activation email, please enter your email address below to resend the email"

 

And an option to resend the activation email. After having resent it 3 times, I still don't recieve anything. Is there any way, you can help me?

 

-Emil

New Member
steven_4807
Posts: 2
Registered: ‎11-10-2012
Message 149 of 533 (134 Views)

Re: Resend Activation Email problem

11-10-2012 12:41 PM in reply to: lancelet

I have a problem with the activation of my email account

New Member
steven_4807
Posts: 2
Registered: ‎11-10-2012
Message 150 of 533 (130 Views)

Re: Resend Activation Email problem

11-10-2012 01:08 PM in reply to: camilo.lemos

I have a problem with my activation

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