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    Customer Service
    joane.bonghanoy
    Posts: 411
    Registered: ‎06-06-2011

    Re: Resend Activation Email problem

    02-17-2013 06:41 PM in reply to: s0535044

    Hi Jil and Tony,

     

    I made some changes to your account and you should no longer have the "Resend Activation" message when logging into the EDU Site. 

     

    I tried it on my end and I was able to log in successfully. If you still have the same error, do reply back so I can look further into it. 



    Joane Bonghanoy
    AutodeskHelp | Customer Care Representative
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    Member
    Posts: 5
    Registered: ‎02-12-2013

    Re: Resend Activation Email problem

    02-18-2013 08:20 PM in reply to: lancelet

    Hey i'm still have the same error, please help me

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    Customer Service
    joane.bonghanoy
    Posts: 411
    Registered: ‎06-06-2011

    Re: Resend Activation Email problem

    02-18-2013 09:33 PM in reply to: abefest22

    Hi Olle,

     

    We are currently looking into this error and we will update right away once resolved. In the meantime, while we are resolving this, please create and register for another account in the Education Community Site using a different email address.

     

    Do update us if you still have the same error once you try to download T-Splines. 



    Joane Bonghanoy
    AutodeskHelp | Customer Care Representative
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    New Member
    Posts: 2
    Registered: ‎03-01-2013

    Re: Resend Activation Email problem

    03-01-2013 07:23 PM in reply to: joane.bonghanoy

    I'm having the same problem too. It was fin on the 29th of February 2013 and the 1st of March 2013. I'm still downloading 3DS MAX. However after I finished downloading TSplines I kept get the re-activation message. Any help would me appreciated thank you.

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    New Member
    Posts: 1
    Registered: ‎03-02-2013

    Re: Resend Activation Email problem

    03-02-2013 01:58 PM in reply to: lancelet

    i need produsted serial number

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    Community Manager
    philip.s
    Posts: 1,442
    Registered: ‎09-27-2011

    Re: Resend Activation Email problem

    03-03-2013 04:03 PM in reply to: imtiazrouf

    Hello imtiazrouf,

     

    I've just made the necessary adjustment to your account and you should now be good to go. Our apologies for the inconvenience.



    Philip Schmelzer
    AutodeskHelp | Community Manager
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    Community Manager
    philip.s
    Posts: 1,442
    Registered: ‎09-27-2011

    Re: Resend Activation Email problem

    03-03-2013 04:06 PM in reply to: yemaung

    Hello Ye,

     

    Please take a look at our Education Community Serial Number FAQ for more information on how to receive a termed student license.



    Philip Schmelzer
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG
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    New Member
    Posts: 2
    Registered: ‎03-01-2013

    Re: Resend Activation Email problem

    03-03-2013 04:42 PM in reply to: philip.s

    Thank you for helping! :smileyhappy:

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    New Member
    Posts: 1
    Registered: ‎03-04-2013

    Re: Resend Activation Email problem

    03-04-2013 10:53 AM in reply to: imtiazrouf

    Hi
    I have the same problem. I can't activate my account with the activation link.
    thanks for your help

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    New Member
    Posts: 1
    Registered: ‎03-04-2013

    Resend Activation Email problem

    03-04-2013 11:54 AM in reply to: lancelet

    I canot activate my account. When I click on the link provided, nothing is loaded on my browser...

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