Installation & Licensing

[#1]

Hi Johanna, 

I've made a couple of changes to your account and also sent you a new temporary password via Private Message (click on the envelope close to your name at the top of this page).

You should be able to access the Education Community normally now.

Let me know if you need any more help.

Regards,

[#2]

the problem is back again. i'm trying to download Tspline

[#3]

Our apologies for the inconvenience Olle. I've just made the necessary adjustments to our system and your account, and you should be good to go moving forward. 

[#4]

i'm still having the the problem

1)

Resend Activation Email

Your account has not yet been activated. If you have not received your activation email, please enter your email address below to resend the email

Please enter the email address you used to register your account below:

Email:

2)

Resend Activation Email

 This account is already active. Click here if you have forgotten your password.

Still having trouble? Please open a ticket via our Problem Form and our support team will manually activate your account.

[#5]

Hi Olle,

Just to be sure, you were able to log in successfully to your EDU site after the changes were made, correct? This "Resend Activation Email" error came about when you tried to download T-Spline?

If so, have you tried downloading other Products? Did you encounter the same error? 

I will await for your reply so I can look further into this. 

[#6]

Hi Olle,

Just to be sure, you were able to log in successfully to your EDU site after the changes were made, correct?

first time yes sekent time no

This "Resend Activation Email" error came about when you tried to download T-Spline?

yes

If so, have you tried downloading other Products? 

no

I will await for your reply so I can look further into this. 

[#7]

Hi,

I am a student at SIAST institute. I am also experiencing problems with the resent activation email problem. I've checked my inbox and junk folder but cannot find it anywhere.

Thanks

[#8]

Hi,

I have the same problem; that I get redirected to the 'resend activation e-mail' page. I have tried to reactivate and it says my account is already activated.

[#9]

I have the same problem，pls help...

[#10]

Hi shu2090,

Your EDU account has been activated and you should now be able to log in and enjoy the benefits of the Education Community Site.

For future reference, you can check your SPAM folder for any emails or notifications from Autodesk.