Installation & Licensing

[#1]

No it's working and i'm logged in,

Thank you!

[#2]

I have the same problem; that I get redirected to the 'resend activation e-mail' page. I have tried to reactivate and it says my account is already activated.

When I registered my email and activated the account it worked at first and I could download T-splines, but an error message said that there where no more serial keys and now I am constantly redirected to 'resend activation e-mail'.

Basically the same problem as Jonathan, no results when using the support form either.

Thank you for your help.

[#3]

Hello Aleksander,

I've made an adjustment to your account which should resolve the resend activation issue. Can you please login and verify? 

In regards to the lack of T-Splines licenses, the site does periodically run out from time to time and as mentioned the only workaround is to check back at a later date to see if there are any available.

[#4]

Hi Philip.

Thank you for your help.

I logged in and it worked fine, until I went to download and acquire the serial for T-splines. It said that no more serials where available, when I refreshed the page i was redirected to the 'resend activation e-mail' page again.

So I am stuck again.

[#5]

Sure thing!

I've just made another adjustment to your account to combat the reactivation issue and will look into what's going on with T-Splines and get back to you.

Thanks for your patience!

[#6]

Following up from yesterday, the T-Splines issue has been resolved and you can now request a license of it without being thrown into an account reactivation loop.

[#7]

Hi Philip.

I succesfully logged in once, but after that I got back at the resend activation page where I keep getting redirected at now.

I have tried clearing cookies and browsing history.

[#8]

Hi a.borg.p, 

I've changed some settings on your account which should prevent the reactivation issue from happening again.

Let us know if you run into any more issues in the future.

Regards,

[#9]

Thank you. I appreciate your help.

[#10]

Several months ago, we downloaded the software for our son's hoght school class.  We got a 30 day download, now when he logs in, it asks to verify the subscription, asking for a serial number.  Do we need to get a number from the high school?