Installation & Licensing

[#1]

Hi

I seem to have the same problem with the resend activation email.

After entering my email adres I get the This account is already active message.

Please help

[#2]

Hello Lars,

I just made a tweak to your account that could potentially clear up the reactivation issue. If it doesn't by chance, unfortunately the only workaround would be to create a new Education Community profile with a different email address.

Our apologies for the inconvenience.

[#3]

Hello, I have the same problem. Does anybody know the email address of the support team? Maybe they can activate my profile manually

[#4]

Hi Odtsetseg,

I've checked your access and your ID for the Student Community is linked with 2 different e-mail address.

Can you send me the e-mail address you want to keep by private message ? (click on my name and then "sent this user a private message" )

Thanks!

[#5]

I am having the same problem here.  I put in the email address to resend and never get the email. Please help.

[#6]

Could you please activate my account manually.  The resend activation email does not work.  I don't get the email. I need to down load Autocad for class.  Me and my instructor have gotten nowhere with support.  Thanks.

[#7]

Hi David,

I have already activated your EDU account, you should now be able to log in and enjoy the benefits of your Student Account.

Note that your User ID is the same as your email address.

[#8]

Hello

I have the same problem, i don´t get the email and it says i am already active...

Could someone help me, i need to download a software urgently.

Thank you

[#9]

Hi Wolficad,

I've had a look at your account and it seems that your issue is a bit different from the one most users in this thread have. In your case, the only solution will be to register a new account with a different e-mail address.

I apologize for any inconvenience this may cause you.

[#10]

I have the same problem , I have atleast re-sended the comfirmation e-mail about seven times but I receive nothing, please help