Installation & Licensing

[#1]

Hi,

I have successfully installed AutoCAD and Mudbox, but now whenever I try to login into the system it keeps telling me:

Resend Activation Email

Your account has not yet been activated. If you have not received your activation email, please enter your email address below to resend the email AND THEN WHENEVER I ENTER MY EMAIL ADDRESS I GET THIS:  This account is already active. Click here if you have forgotten your password. Still having trouble? Please open a ticket via our Problem Form and our support team will manually activate your account. Could you please help me resolve this matter, thank you. Rozita

[#2]

Hello Rozita,

I've made an adjustment to your account that should clear up the reactivation issue. Can you please try again and let us know if the issue persists?

[#3]

I do not receive the activation mails, so can you please activate my account manually?

[#4]

I also have this active issue. No matter how many times I click resend email, it just doesn't work. Now I can not download the software I need. 

Can you help me with this problem.?

[#5]

Hello Sander,

Your Education Community account is activated and you should now have full access to your student benefits. I'd suggest that anyone who finds themselves in a similar situation also explore the option to validate over the phone via text message.

Di Wu,

I've made an adjustment to your account that should clear up the reactivation issue. Can you please try again and let us know if the issue persists?

[#6]

I am having the same problem 'Resend Activation Email' it doesnt get to my email account, got any solutions?

 Plus, can't find "validate over the phone via text message" option anywhere...

[#7]

Hi smasher and welcome to the forums!

Your account shows as activated on our system. Were you able to activate it after posting this reply on our forums? Could you please try clearing the cookies and cache on your browser, closing and reopening your browser and logging in again?

Please, let me know if the suggestion above works.

Thank you,

[#8]

thanks for fast reply,

no, I haven't been able to activate it. 

When I log into students.autodesk.com, it says "Your account has not yet been activated. If you have not received your activation email, please enter your email address below to resend the email", and when I click on the resend button, I don't get no email.

[#9]

Hi smasher,

Can you please try my previous suggestion of clearing your cookies and cache, closing and re-opening your browser and trying again?

If that doesn't work I'm afraid the only solution is to create a new account using a different e-mail address.

[#10]

nothing different. I'll try reregistering. thnx