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    New Member
    Posts: 1
    Registered: ‎11-22-2012

    Re: Resend Activation Email problem

    11-22-2012 02:11 AM in reply to: arlinpega.bibat

    Your account has not yet been activated. If you have not received your activation email, please enter your email address below to resend the email

    Please enter the email address you used to register your account below:

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    New Member
    Posts: 1
    Registered: ‎11-22-2012

    Re: Resend Activation Email problem

    11-22-2012 02:27 AM in reply to: lancelet

    I registered today at Education Community and had the same problem - when clicking on activation link in mail, blank page opens and nothing happens.

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    New Member
    Posts: 1
    Registered: ‎11-22-2012

    Re: Resend Activation Email problem

    11-22-2012 02:38 AM in reply to: przemyslaw.etz

    same problem here. clicking the activation link in the email does nothing. i have an Registration Code and Registration ID but nowhere to put it.

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    New Member
    Posts: 1
    Registered: ‎11-22-2012

    Re: Resend Activation Email problem

    11-22-2012 04:47 AM in reply to: johnnymail

    The same problem, my mail a.ozlanski@wit.edu.pl, I will be waiting for conntact.

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    Community Manager
    camilo.lemos
    Posts: 463
    Registered: ‎09-28-2011

    Re: Resend Activation Email problem

    11-22-2012 04:53 AM in reply to: adam.ozlanski

    Hi everyone,

     

    We are currently investigating an issue that is preventing us from manually activating student accounts.


    We apologize for the inconvenience and will keep you posted via this post.

    Thank you for your patience and understanding.



    Camilo Lemos
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG



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    Community Manager
    camilo.lemos
    Posts: 463
    Registered: ‎09-28-2011

    Re: Resend Activation Email problem

    11-22-2012 10:07 AM in reply to: camilo.lemos

    Hi afalls2, mail, przemyslaw.etz, johnnymail and adam.ozlanski.

     

    The issue with the account activations on the Education Community has been resolved and I have manually activated your accounts.

     

    You should now be able to access the Education Community and all of its benefits.



    Camilo Lemos
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG



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    New Member
    Posts: 1
    Registered: ‎11-22-2012

    Re: Resend Activation Email problem

    11-22-2012 12:06 PM in reply to: lancelet

    I have not recieved the activation mail and i had resent it many times.

    plaese help.

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    Customer Service
    joane.bonghanoy
    Posts: 411
    Registered: ‎06-06-2011

    Re: Resend Activation Email problem

    11-22-2012 04:50 PM in reply to: jorge_93_zgz

    Hi Jorge,

     

    I have activated your account and you should now be able to log into the Education Community site. Let us know if you still have issues logging in.



    Joane Bonghanoy
    AutodeskHelp | Customer Care Representative
    TW | PI | YT | BLOG
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    New Member
    Posts: 1
    Registered: ‎11-26-2012

    Re: Resend Activation Email problem

    11-26-2012 10:06 AM in reply to: lancelet

    Hello,

     

    my account is also not actived. What can i do?

     

    Thanks,

    K.

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    Community Manager
    philip.s
    Posts: 1,439
    Registered: ‎09-27-2011

    Re: Resend Activation Email problem

    11-26-2012 10:12 AM in reply to: kathy_spitzer

    I apologize for the inconvenience Kathy.

     

    Your Education Community account is activated and you should now have full access to your student benefits. I'd suggest that anyone who finds themselves in a similar situation also explore the option to validate over the phone via text message.



    Philip Schmelzer
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG
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