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    Reply
    New Member
    Posts: 1
    Registered: ‎11-21-2012

    Re: Resend Activation Email problem

    11-21-2012 03:35 PM in reply to: info

    I am also unable to activate my account. Can you help me?

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    Community Manager
    philip.s
    Posts: 1,425
    Registered: ‎09-27-2011

    Re: Resend Activation Email problem

    11-21-2012 04:12 PM in reply to: neagan

    Hello Nick,

     

    Confirming that your Education Community account is now activated. Please let us know if you need additional assistance!



    Philip Schmelzer
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG
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    New Member
    Posts: 1
    Registered: ‎11-21-2012

    Re: Resend Activation Email problem

    11-21-2012 06:11 PM in reply to: lancelet

    hi, i have the same trouble of my colleagues here. I resend the email for activate my account an the link doesn't work. Please help me.

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    Customer Service
    joane.bonghanoy
    Posts: 411
    Registered: ‎06-06-2011

    Re: Resend Activation Email problem

    11-21-2012 06:59 PM in reply to: dona.laissa

    Hi dona.laissa,

     

    Your account has been activated. Reply back if you still encounter issues in logging in.

     

     



    Joane Bonghanoy
    AutodeskHelp | Customer Care Representative
    TW | PI | YT | BLOG
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    New Member
    Posts: 2
    Registered: ‎11-21-2012

    Re: Resend Activation Email problem

    11-21-2012 08:16 PM in reply to: joane.bonghanoy

    I still canot activate my account. When I click on the link provided, nothing is loaded on my browser...

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    New Member
    Posts: 1
    Registered: ‎11-21-2012

    Re: Resend Activation Email problem

    11-21-2012 08:29 PM in reply to: lancelet

    Hi,

     

    I also am unable to activate my account, every time I click the link to activate it I am redirected to the resend email page. Could you please help me?-

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    New Member
    Posts: 1
    Registered: ‎11-21-2012

    Re: Resend Activation Email problem

    11-21-2012 09:12 PM in reply to: Cheng_Wu

    ok I actually get the email but when I click on the link to activate nothing loads. All the website seams to do to help me solve this issue is to continueally send the same email. Which still dosnt load the activation padge.

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    Customer Service
    joane.bonghanoy
    Posts: 411
    Registered: ‎06-06-2011

    Re: Resend Activation Email problem

    11-21-2012 10:13 PM in reply to: tiago

    Hi Tiago, Yuki and Eugene,

     

    Sorry for the trouble. We are now looking into this error and working on the resolution.

     

    I have activated your accounts and you should now be able to log into the Education Community site. If you still cannot do so, please let me know so I can troubleshoot further.



    Joane Bonghanoy
    AutodeskHelp | Customer Care Representative
    TW | PI | YT | BLOG
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    New Member
    Posts: 1
    Registered: ‎11-22-2012

    Re: Resend Activation Email problem

    11-22-2012 12:25 AM in reply to: joane.bonghanoy

    hey i'm having the same problem, can someone help? i need this to finish my college finals and i don't have a lot of time T_T someone please help.

     

    and i really don't wanna have to resort to... other measures...

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    Community Manager
    camilo.lemos
    Posts: 457
    Registered: ‎09-28-2011

    Re: Resend Activation Email problem

    11-22-2012 01:49 AM in reply to: afalls2

    Hi afalls2 and welcome to the forums.

     

    I wasn't able to find a profile on the Education Community linked to the e-mail address you used to log in the forums. Can you please follow the instructions on this video until the very end and try to register again?

    Apologies for the inconvenience.



    Camilo Lemos
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG



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