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    New Member
    Posts: 2
    Registered: ‎11-16-2012

    Re: Resend Activation Email problem

    11-16-2012 03:49 PM in reply to: philip.s

    I cannot recieve the activation e-mail for my student account.:smileysurprised:

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    Community Manager
    philip.s
    Posts: 1,433
    Registered: ‎09-27-2011

    Re: Resend Activation Email problem

    11-16-2012 04:38 PM in reply to: rosi_rosa007

    Hi Rosi,

     

    Your Education Community account has just been activated. We apologize for the inconvenience and would like to assure everyone that we're looking into the cause of this recent account activation issue and will hopefully have it resolved soon.

     

    As mentioned in some of the previous posts, the activation email's can sometimes get routed to junk folders or blocked all together. I'd suggest that anyone who finds themselves in a similar situation also explore the option to validate over the phone via text message.



    Philip Schmelzer
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG
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    New Member
    Posts: 2
    Registered: ‎11-16-2012

    Re: Resend Activation Email problem

    11-16-2012 04:44 PM in reply to: philip.s

    Ohhh yeah I have been fixed the problem, thank you!!!

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    New Member
    Posts: 1
    Registered: ‎11-17-2012

    Resend Activation Email problem

    11-17-2012 12:04 PM in reply to: lancelet

    Hi,

     

    I am not quite new here, I have been using your product for about 2 years now, and when I go into my education account to update some of my software to the newest version I get this message "Your account has not yet been activated. If you have not received your activation email, please enter your email address below to resend the email". I have had an active account since I have used your products and I have had submitted my email and it still shows the message.

     

    Can I please get some help?

     

    Thanks

    Brian

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    New Member
    Posts: 1
    Registered: ‎11-18-2012

    Re: Resend Activation Email problem

    11-18-2012 02:31 AM in reply to: lancelet

    Hi I can not recieve my activation email

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    New Member
    Posts: 1
    Registered: ‎11-18-2012

    Re: Resend Activation Email problem

    11-18-2012 06:21 AM in reply to: tpain2566

    Hello,
    I've just registered an account but I can't activate it, i try to rescend the activation mail but it didn't work.
    I've checked junk and blocked folder but no mail.

    Please help me

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    New Member
    Posts: 1
    Registered: ‎11-18-2012

    Resend Activation Email problem

    11-18-2012 12:57 PM in reply to: lancelet

    i am having the same problem as 22jezv1bbi. Plz help because i would love to start working w/ these programs! :smileyhappy: thank you

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    New Member
    Posts: 1
    Registered: ‎11-18-2012

    Re: Resend Activation Email problem

    11-18-2012 02:06 PM in reply to: lancelet

    Hi,

     

    I am having the same problem, i've enter my email but i'm not getting an email back to activate my account

     

    Please Help

     

    Rob

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    Customer Service
    joane.bonghanoy
    Posts: 411
    Registered: ‎06-06-2011

    Re: Resend Activation Email problem

    11-18-2012 05:00 PM in reply to: robertawood

    Hi robertawood, bpineda_11, antoine.cardon, tpain2566, Fold67,

     

    I have activated your Education Community account. If you still encounter any errors please do let us know.



    Joane Bonghanoy
    AutodeskHelp | Customer Care Representative
    TW | PI | YT | BLOG
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    New Member
    Posts: 1
    Registered: ‎11-18-2012

    Re: Resend Activation Email problem

    11-18-2012 08:16 PM in reply to: lancelet

    I cannot recieve the activation email. Can someone fix it for me? Thank you.

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