Resend Activation Email problem

[Anonymous]

Hi,

I'm currently unable to do anything with my account on the students.autodesk.com domain.  I'm continually presented with a request to re-activate my account by re-sending an activation email.  So, I click the link to resend, but am then told that my account is already active, and apparently no activation email is sent.

I'm unable to report the problem using the problem form, since when I click on that link, I'm again asked to re-activate my account, and enter the same loop as above!

Any help fixing this would be very much appreciated.

--

Jonathan Merritt, BE(Mech)/BSc, PhD

Research Fellow, The University of Melbourne

[Anonymous]

I am also unable to receive the activation email for my student account.

[camilo.lemos]

Hi joseph.sweson,

I have manually activated you account.

You should be able to use your account normally now

[Anonymous]

Hello,

could you please activate my Autodesk Education Community-account manually?

I don't get any activation email.

Thank you for your support.

[philip.s]

Hi Huy,

Your Education Community account has now been activated. We apologize for the inconvenience and please feel free to let us know if you need additional support.

[Anonymous]

I've seen other people have this problem and you've be able to fix it - I was wondering if you were about to activate my account as well?

Thanks, Josh (:

[philip.s]

Hello Joshua,

I've just activated your Education Community account and you should now be good to go.

As mentioned in some of the previous posts, the activation email's can sometimes get routed to junk folders or blocked all together. I'd suggest that anyone who finds themselves in a similar situation also explore the option to validate over the phone via text message.

[Anonymous]

I cannot recieve the activation e-mail for my student account.

[Anonymous]

I've got the same problem too... can someone manually activatemy account please? 

[philip.s]

Hi Colton, it looks like your account was already activated. Please let us know if you're still experiencing issues.

Robert, I've just activated your account and you should now be good to go.

[Anonymous]

thank you;)

[Anonymous]

I cannot recieve the activation e-mail for my student account.

[philip.s]

Hi Rosi,

Your Education Community account has just been activated. We apologize for the inconvenience and would like to assure everyone that we're looking into the cause of this recent account activation issue and will hopefully have it resolved soon.

As mentioned in some of the previous posts, the activation email's can sometimes get routed to junk folders or blocked all together. I'd suggest that anyone who finds themselves in a similar situation also explore the option to validate over the phone via text message.

[Anonymous]

Ohhh yeah I have been fixed the problem, thank you!!!

[Anonymous]

Hi,

I am not quite new here, I have been using your product for about 2 years now, and when I go into my education account to update some of my software to the newest version I get this message "Your account has not yet been activated. If you have not received your activation email, please enter your email address below to resend the email". I have had an active account since I have used your products and I have had submitted my email and it still shows the message.

Can I please get some help?

Thanks

Brian

[Anonymous]

Hi I can not recieve my activation email

[Anonymous]

Hello,
I've just registered an account but I can't activate it, i try to rescend the activation mail but it didn't work.
I've checked junk and blocked folder but no mail.

Please help me

[Anonymous]

i am having the same problem as 22jezv1bbi. Plz help because i would love to start working w/ these programs! 🙂 thank you

[Anonymous]

Hi,

I am having the same problem, i've enter my email but i'm not getting an email back to activate my account

Please Help

Rob

[joane.bonghanoy]

Hi robertawood, bpineda_11, antoine.cardon, tpain2566, Fold67,

I have activated your Education Community account. If you still encounter any errors please do let us know.

[Anonymous]

I cannot recieve the activation email. Can someone fix it for me? Thank you.