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    Customer Service
    joane.bonghanoy
    Posts: 431
    Registered: ‎06-06-2011

    Re: Resend Activation Email problem

    10-28-2012 09:05 PM in reply to: y151639

    Hi y151639,

     

    Please Private Message me (click on my joane.bonghanoy profile name and then “Send this user a private message”) me the email address you used when you registered to the site.



    Joane Bonghanoy
    AutodeskHelp | Customer Care Representative
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    New Member
    Posts: 1
    Registered: ‎10-29-2012

    Re: Resend Activation Email problem

    10-29-2012 10:25 PM in reply to: camilo.lemos

    Hello I'm having the exact same problem.

    I can't seem to receive the activation email. I had alredy activated my account a while back and when I changed my password I got that same message t(-_-t).

    Many thanks Hazza

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    Customer Service
    arlinpega.bibat
    Posts: 402
    Registered: ‎06-14-2011

    Re: Resend Activation Email problem

    10-29-2012 11:14 PM in reply to: plum22013

    Hi plum22013:

     

    I have manually activated your account and sent you your temporary password through private message. :smileyhappy:

     

    Let me know if you encounter any further issue.

     

    Best Regards,

     



    Arlin Bibat
    AutodeskHelp | Community Manager
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    Customer Service
    joane.bonghanoy
    Posts: 431
    Registered: ‎06-06-2011

    Re: Resend Activation Email problem

    10-30-2012 07:31 PM in reply to: y151639

    Hi y151639,

     

    EDU account already activated. I sent your password via Private Message.



    Joane Bonghanoy
    AutodeskHelp | Customer Care Representative
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    New Member
    Posts: 1
    Registered: ‎11-06-2012

    Re: Resend Activation Email problem

    11-06-2012 11:33 AM in reply to: lancelet

    Hey,

     

     

    i have the same problem since a few days.

    Could you plz also activate my account manually or send me a log in?!

     

    Thanks.

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    Community Manager
    philip.s
    Posts: 1,567
    Registered: ‎09-27-2011

    Re: Resend Activation Email problem

    11-06-2012 04:43 PM in reply to: Fr333k

    Hi Tim,

     

    Your account has just been activated.

     

    Please note that we are currently experiencing an issue within the Education Community which is preventing some products from successfully activating. 

    Please download and utilize the software in trial mode for the time being while we identify the cause and corresponding fix. You'll be able to find updates on the issue here and feel free to let us know if you have any further questions or concerns.



    Philip Schmelzer
    AutodeskHelp | Community Manager
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    Member
    Posts: 5
    Registered: ‎11-07-2012

    Re: Resend Activation Email problem

    11-07-2012 02:11 PM in reply to: philip.s

    As a lot of people I am in complete impossibility to activate my account.

    I have a new student account.

    Since two day I sendt and sent my mail for activate my account.I was change my code access.

     

    I was try to use a free trial version of autodesk maya.Normally in autodesk maya website it's possible to use a free trial version during 30 day.With me, it's completely impossible;Autodesk ask me my activation code.

     

    And.... I was contact by personal mail sombody of autodesk.No answer.

     

    They are somebody for help me?????

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    New Member
    Posts: 1
    Registered: ‎11-07-2012

    Re: Resend Activation Email problem

    11-07-2012 02:51 PM in reply to: joane.bonghanoy

    Hi!

    I have the same problem... I didn't received the Activation Email. Could you help me please?

    Bye

     

    Clarisse

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    Community Manager
    philip.s
    Posts: 1,567
    Registered: ‎09-27-2011

    Re: Resend Activation Email problem

    11-07-2012 03:41 PM in reply to: clarisse_merle

    Hello Clarisse and Valerie,

     

    I've just activated your account and you should be good to go now. Please feel free to let us know if you experience any further issues.



    Philip Schmelzer
    AutodeskHelp | Community Manager
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    New Member
    Posts: 1
    Registered: ‎11-07-2012

    Re: Resend Activation Email problem

    11-07-2012 05:30 PM in reply to: joane.bonghanoy

    Hi,

     

    I also have the same problem, It won't sent me the activation email.

     

                                              Thanks

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