Installation & Licensing

Reply
Community Manager
philip.s
Posts: 2,372
Registered: ‎09-27-2011
Message 71 of 533 (1,817 Views)

Re: Resend Activation Email problem

11-23-2011 12:25 PM in reply to: florentin.durand

florentin.durand, 

 

Can you please PM me your login information (user ID and password), full name, and email address so that I can troubleshoot accordingly.



Philip Schmelzer
New Member
makkaman
Posts: 1
Registered: ‎11-27-2011
Message 72 of 533 (1,788 Views)

Re: Resend Activation Email problem

11-27-2011 07:21 PM in reply to: lancelet

phillip s., can you please help me with this same problem. I am new to this site and have just signed up for a subscription. No activation email has made it to my inbox, despite disabling spam blockers. If you can help, let me know and I will PM you my details.

 

Thanks!

Mako

Customer Service
joane.bonghanoy
Posts: 666
Registered: ‎06-06-2011
Message 73 of 533 (1,781 Views)

Re: Resend Activation Email problem

11-27-2011 07:32 PM in reply to: makkaman
Hi makkaman,
 
No worries, we would be happy to assist you with your Activation Issue.
 
Please PM me the details below:
   - Contract Number/Serial Number
   - User ID (Subscription Center)
  


Joane Bonghanoy
New Member
ruizjuan
Posts: 2
Registered: ‎12-18-2011
Message 74 of 533 (1,747 Views)

Re: Resend Activation Email problem

12-18-2011 10:32 AM in reply to: joshua.breau

I got text auth code but everytime i log in it says one hasnt been sent yet! Cant get to downloads or anyotehr page that the resend email page

the emails never did come through thats why i used text

New Member
ruizjuan
Posts: 2
Registered: ‎12-18-2011
Message 75 of 533 (1,747 Views)

Re: Resend Activation Email problem

12-18-2011 10:33 AM in reply to: joshua.breau

didnt work just to me straigh to resend email page again!

Community Manager
philip.s
Posts: 2,372
Registered: ‎09-27-2011
Message 76 of 533 (1,742 Views)

Re: Resend Activation Email problem

12-19-2011 10:01 AM in reply to: ruizjuan

Hi ruizjuan,

 

Can you please send me a Private Message (click on my philip.s profile name, and the "Send this user a private message") with your full name and email address used to register within the Education Community.



Philip Schmelzer
New Member
rpmend1015
Posts: 1
Registered: ‎03-05-2012
Message 77 of 533 (1,661 Views)

Re: Resend Activation Email problem

03-05-2012 10:31 PM in reply to: joshua.breau

hi i am having problems with activating my account through email plz help? 

Customer Service
joane.bonghanoy
Posts: 666
Registered: ‎06-06-2011
Message 78 of 533 (1,654 Views)

Re: Resend Activation Email problem

03-05-2012 11:12 PM in reply to: rpmend1015

Hi rpmend1015,

 

Just to verify, are you having an issue activating your Education Community Site?

 

Please Private Message me your email address so we can check and resolve on our end.

  



Joane Bonghanoy
New Member
usoler
Posts: 2
Registered: ‎03-06-2012
Message 79 of 533 (1,648 Views)

Re: Resend Activation Email problem

03-06-2012 01:25 AM in reply to: lancelet
Hello! First I do not know if I am in the right forum here. Here the problem I have. I am a student and like to download Inventor Professional. So I created a student account and got a activation email. But when I follow the link given a blank page opens an nothing happens. Doing the same with a new activation mail sent does not help at all. As reported here I am confronted with the "Resend Activation Email" screen al the time. Clicking on "Problem Form" button does not help at all - it redirects me back to the resend activation email... Could someone help me? Thanks and greetings usoler
Community Manager
camilo.lemos
Posts: 901
Registered: ‎09-28-2011
Message 80 of 533 (1,644 Views)

Re: Resend Activation Email problem

03-06-2012 03:42 AM in reply to: usoler

Hi usoler,

 

can you please Private Message me (envelope up there by your username) the e-mail address you used to register on the Education Community and I'll have a look at that issue for you?

 

Thanks,



Camilo Lemos

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community


Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.

Connect with Us

Twitter

Pinterest

Blog

Youtube