Reread still gets the old number of seats

[Anonymous]

I bought two new seats of LDT and CD. I get the auth codes. I copy them into
the existing .lic file and rename it. I point to the new file in my service.
I reread the license file. It tells me that all went well, but it still is
getting the old number of seats. Any ideas?

TIA
--
James Wedding
IT Manager
Jones & Boyd, Inc.
Dallas, TX
jwedding@*NOSPAM*jones-boyd.com

[Anonymous]

Hi James -

I assume that you got a completely new auth code for the old seats + 2, not
just a new auth code for 2 new seats??? (the # of seats / feature code don't
add together).

Have you stopped, re-read, started? or just re-read? I always did a stop,
re-read, start just because it felt "safer"

jason


"James Wedding" wrote in message
news:98ED2AEBFE03262AB15591EFEB45E75E@in.WebX.maYIadrTaRb...
> I bought two new seats of LDT and CD. I get the auth codes. I copy them
into
> the existing .lic file and rename it. I point to the new file in my
service.
> I reread the license file. It tells me that all went well, but it still is
> getting the old number of seats. Any ideas?
>
> TIA
> --
> James Wedding
> IT Manager
> Jones & Boyd, Inc.
> Dallas, TX
> jwedding@*NOSPAM*jones-boyd.com
>
>

[Anonymous]

According to Jerry @ AU (last), re-read doesn't process the options file if
you're using one. So it makes sense to Stop then Start as a rule.

Steve


"jason martin [Autodesk]" wrote in message
news:17132093F7E0609EBA79843A29523159@in.WebX.maYIadrTaRb...
> Hi James -
>
> I assume that you got a completely new auth code for the old seats + 2,
not
> just a new auth code for 2 new seats??? (the # of seats / feature code
don't
> add together).
>
> Have you stopped, re-read, started? or just re-read? I always did a stop,
> re-read, start just because it felt "safer"
>
> jason
>
>
> "James Wedding" wrote in message
> news:98ED2AEBFE03262AB15591EFEB45E75E@in.WebX.maYIadrTaRb...
> > I bought two new seats of LDT and CD. I get the auth codes. I copy them
> into
> > the existing .lic file and rename it. I point to the new file in my
> service.
> > I reread the license file. It tells me that all went well, but it still
is
> > getting the old number of seats. Any ideas?
> >
> > TIA
> > --
> > James Wedding
> > IT Manager
> > Jones & Boyd, Inc.
> > Dallas, TX
> > jwedding@*NOSPAM*jones-boyd.com
> >
> >
>
>

[Anonymous]

If you stop and restart the service do you see the correct amount of
licenses ?
Also check you received a license file for the total number of seats you
require and not just for the extra two seats.

--
Simon Gillis
Autodesk Product Support, Platform Technology Group

"James Wedding" wrote in message
news:98ED2AEBFE03262AB15591EFEB45E75E@in.WebX.maYIadrTaRb...
> I bought two new seats of LDT and CD. I get the auth codes. I copy them
into
> the existing .lic file and rename it. I point to the new file in my
service.
> I reread the license file. It tells me that all went well, but it still is
> getting the old number of seats. Any ideas?
>
> TIA
> --
> James Wedding
> IT Manager
> Jones & Boyd, Inc.
> Dallas, TX
> jwedding@*NOSPAM*jones-boyd.com
>
>

[Anonymous]

Apologies for the last post I did not see any other responses for some
reason when I first looked at it.

--
Simon Gillis
Autodesk Product Support, Platform Technology Group

"Simon Gillis (Autodesk Support)" wrote in message
news:86D80C7E083930E2CE7E7267253C7228@in.WebX.maYIadrTaRb...
> If you stop and restart the service do you see the correct amount of
> licenses ?
> Also check you received a license file for the total number of seats you
> require and not just for the extra two seats.
>
> --
> Simon Gillis
> Autodesk Product Support, Platform Technology Group
>
> "James Wedding" wrote in message
> news:98ED2AEBFE03262AB15591EFEB45E75E@in.WebX.maYIadrTaRb...
> > I bought two new seats of LDT and CD. I get the auth codes. I copy them
> into
> > the existing .lic file and rename it. I point to the new file in my
> service.
> > I reread the license file. It tells me that all went well, but it still
is
> > getting the old number of seats. Any ideas?
> >
> > TIA
> > --
> > James Wedding
> > IT Manager
> > Jones & Boyd, Inc.
> > Dallas, TX
> > jwedding@*NOSPAM*jones-boyd.com
> >
> >
>
>

[Anonymous]

Stop and Restart did it...but I'm still nervous about the stupid FlexLM's
protocols for doing this. It should be much easier. Not an autodesk problem,
just one for Flex.

--
James Wedding
IT Manager
Jones & Boyd, Inc.
Dallas, TX
jwedding@*NOSPAM*jones-boyd.com
"Simon Gillis (Autodesk Support)" wrote in message
news:86D80C7E083930E2CE7E7267253C7228@in.WebX.maYIadrTaRb...
> If you stop and restart the service do you see the correct amount of
> licenses ?
> Also check you received a license file for the total number of seats you
> require and not just for the extra two seats.
>
> --
> Simon Gillis
> Autodesk Product Support, Platform Technology Group
>
> "James Wedding" wrote in message
> news:98ED2AEBFE03262AB15591EFEB45E75E@in.WebX.maYIadrTaRb...
> > I bought two new seats of LDT and CD. I get the auth codes. I copy them
> into
> > the existing .lic file and rename it. I point to the new file in my
> service.
> > I reread the license file. It tells me that all went well, but it still
is
> > getting the old number of seats. Any ideas?
> >
> > TIA
> > --
> > James Wedding
> > IT Manager
> > Jones & Boyd, Inc.
> > Dallas, TX
> > jwedding@*NOSPAM*jones-boyd.com
> >
> >
>
>