Installation & Licensing

Installation & Licensing

Posts: 4
Registered: ‎10-23-2013
Message 1 of 4 (200 Views)

Reinstallation of Civil3d 2012 and license server

200 Views, 3 Replies
11-01-2013 02:36 PM

I am about to replace the hard drive on my machine.  A consequence of this is that I will have to reinstall Civil3D and the license server.  I may be changing from 32bit to 64bit in the process.  The serial number I have is XXX-XXXXXXXX.  Does this serial number apply to both Civil 3D and the license server?

I have the 32bit install fiel that I downladed for Civil3D.  The license server was already on the machine so it was not reinstalled.  Is the license server installation in the same file as the Civil3D or do I need to download a separate installation file?  I somehow found where to find these downloads before but I am having trouble where to fine them now?  Where do I find the download files for both Civil3D and the license server so that I can download what I need?  Since I downloaded the Civil3D installation file I do not have a product key.  I found product code information in your help system, is this all I need?  I did not see a separate product code for the license server, is there one?

*Expert Elite*
Posts: 10,118
Registered: ‎01-14-2005
Message 2 of 4 (195 Views)

Re: Reinstallation of Civil3d 2012 and license server

11-01-2013 02:45 PM in reply to: kklodzen

Your product keys for 2012 products are here:


If you have a network licensed product that you are running on that same machine, then you shouldn't need a new LIC file because the one you have now will still work (if you keep the computer named the same.)


Otherwise, if it is stand-alone (I cannot login to check right now) then you can just reactivate.


Please do not post your serial numbers on a public forum.  I will have it fixed.



Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Posts: 4
Registered: ‎10-23-2013
Message 3 of 4 (165 Views)

Re: Reinstallation of Civil3d 2012 and license server

11-02-2013 05:05 PM in reply to: TravisNave

I have a problem with my serial number.? I don't know which one of two serial numbers I have are correct.? Or is one for the license manager and one for Civil3D.? I need to get this reinstalled!!!
The two numbers I have are:
What do I do now?

Customer Service
Posts: 73
Registered: ‎10-10-2013
Message 4 of 4 (155 Views)

Re: Reinstallation of Civil3d 2012 and license server

11-03-2013 08:11 PM in reply to: kklodzen

Hi kklodzen,


Welcome to the forum!


Both Serial Numbers are Civil 3D, they are Civil 3D 2009 & Civil 3D 2012 .  The 390-XXXXXXXX has been upgraded to 392-XXXXXXXX. So please use the SN of 392-XXXXXXXX to install the Civil 3D 2012.


Tips: For the protection of the information, please do not post your Serial Number, request code or other privacy information in the public forum. :smileyhappy: 



Grace Liu

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