Installation & Licensing

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Member
f.renes
Posts: 5
Registered: ‎03-28-2011
Message 1 of 4 (170 Views)
Accepted Solution

Reinstall

170 Views, 3 Replies
01-06-2012 06:46 AM

I have to try to deinstall Revit 2012.

When I do this I was getting an error that reinstall not was posible.

Then I delete Revit by self including from the Registry.

When i try now to install Revit, then I get an report that Revit already was installed.

Has anyone already experienced this?

Customer Service
celine.manca
Posts: 137
Registered: ‎03-14-2011
Message 2 of 4 (165 Views)

Re: Reinstall

01-06-2012 06:55 AM in reply to: f.renes

Hi f.renes,

 

Have a look at this solution which explain the best way to remove our products from a Windows system.

 

Thanks!



Celine Manca
Product Support
hashim.mundol
Posts: 1,459
Registered: ‎05-21-2010
Message 3 of 4 (125 Views)

Re: Reinstall

01-09-2012 02:06 AM in reply to: f.renes

If the above solution didn't help in uinstalling Revit.

Please try the tool from Microsoft.

 

http://support.microsoft.com/mats/Program_Install_and_Uninstall

 

If it doesn't help, please post the exact error message when uninstalling.

 

 

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Hashim Mundol
Autodesk Product Support
Autodesk, Inc.

Member
f.renes
Posts: 5
Registered: ‎03-28-2011
Message 4 of 4 (123 Views)

Re: Reinstall

01-09-2012 02:32 AM in reply to: hashim.mundol

Thank you for your reaction but we found the problem.

There was a line in the registry that referred to RAC2012.
We have removed this line and then we could  install Revit again.

In any case, thanks for now.

 

FNJ RENES

UMC Utrecht

Holland

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