i am a student and downloaded the student version of AutoCAD Architecture 2010 from the student community website. i am running autocad and have been doing so for the past year on my Macbook Pro, via Bootcamp and VMWare Fusion 3.1 with Windows XP Professional, SP3.
i reinstalled AutoCAD Architecture per the instructions on this support thread: http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=15176093&linkID=9240657
upon reinstallation the software said that i reached my limit of activation so i contached authcodes@autodesk.com and they sent me a new activation code. i entered the code and then received the attached image. i've contacted autodesk multiple times now and they have only given me a new activation code and the error message still occurs.
has anyone come across the same problem and found a fix? i feel like autodesk is not very helpful and i've recieved over 5 emails from different customer service reps.
Edited by
Discussion_Admin
Hi @Zepko and welcome to the Autodesk Community!
For licensing assistance, please contact our Activation and Registration team:
1. Visit http://knowledge.autodesk.com/contactus
2. Select “Activation & Registration” or “License Management”
3. Select appropriate subtopics from the pull-down menus.
4. Select “I Still Need Help” if you need personal assistance.
If you have any other questions or concerns please reply to this post. Thank you!
I have my AutoCAD 2012 software compatible for windows 7 with below following information;
- Serial number: xxx-xxxxxxxx
- Product key: 001D1
- Part number: 001D1-AD5111-1001
- Delivery number: 7052731271
- Request code: C6NT U41T DTEE 9PG4 C3VT KF3A XJY4 2EPZ
- Activation code: ARTD EZWU Z8PK KTQ6 FUR3 4U3N HS7P 3WWX SH4Z 0QPE FJP3 QW8G A9KD UXPZ
kindly help me out phillip I am also experiencing dis error (0015.111)
Below are my details:
I have my AutoCAD 2012 software compatible for windows 7 with below following information;
- Serial number: xxx-xxxxxxxx
- Product key: 001D1
- Part number: 001D1-AD5111-1001
- Delivery number: 7052731271
- Request code: C6NT U41T DTEE 9PG4 C3VT KF3A XJY4 2EPZ
- Activation code: ARTD EZWU Z8PK KTQ6 FUR3 4U3N HS7P 3WWX SH4Z 0QPE FJP3 QW8G A9KD UXPZ
Hi Olatunji,
I edited your post and removed your Serial Number. Moving forward please avoid posting any License details or personal information for your Security and Privacy.
The 2012 Serial # has been Upgraded to its 2013 version and the 2013 version was activated successfully last 4/29/2014. Previous Version usage of up to 3 versions back is an entitlement for Subscription customers. License mentioned here is not under an active Contract at the moment.
I've sent you a Private Message detailing the resolution for this issue.
Please, click on the envelope icon at the top of the screen to read my message.
Best regards,