i am a student and downloaded the student version of AutoCAD Architecture 2010 from the student community website. i am running autocad and have been doing so for the past year on my Macbook Pro, via Bootcamp and VMWare Fusion 3.1 with Windows XP Professional, SP3.
i reinstalled AutoCAD Architecture per the instructions on this support thread: http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=15176093&linkID=9240657
upon reinstallation the software said that i reached my limit of activation so i contached authcodes@autodesk.com and they sent me a new activation code. i entered the code and then received the attached image. i've contacted autodesk multiple times now and they have only given me a new activation code and the error message still occurs.
has anyone come across the same problem and found a fix? i feel like autodesk is not very helpful and i've recieved over 5 emails from different customer service reps.
Edited by
Discussion_Admin
Hi KMGRAPHIX ,
Welcome to the Community!
Could you please send me a Private Message (click on my grace.liu profile name and then “Send this user a private message”) with your Serial Number, Request Code , your registration details and the screenshots of Error, I will help to check and find the solution for you.
Thanks,
Hi Kevin,
I was able to find your support case and wanted to point out that Autodesk products are available only through Authorized Autodesk Resellers or directly from Autodesk. As you have obtained the software from another source, I would strongly recommend returning it / requesting a refund, and purchasing from one of the avenues mentioned above.
As always we're here to help and please let me know if I can help clarify further.
Hi henein!
For direct licensing assistance please contact our Activation and Registration department through our Contact Us page. Select your issue, topic, and then "I still need help" to pull up the associated chat options. Please be sure to include your serial number, product key, and request code if you have it. If you have any other questions please respond to this post. Thank you!
Hi, i am in high school and i need revit and inventor pro t work, but i keep getting this error.
can you help
Hi @Anonymous,
To reach the Activation and Registration department via Chat for Licensing Help please take these steps:
1. Visit http://knowledge.autodesk.com/contactus
2. Select “Activation & Registration” or “License Management”
3. Select appropriate subtopics from the pull-down menus.
4. Select “I Still Need Help” if you need personal assistance
If you have any other questions please respond to this post. Thank you!
Student, Had to reinstall Win7 due to a hardware failure and now I can't register it. I get an error 10 anderror (0015.111). I have had 2 autodesk reps send me the same activation code that was suppose to help, but did not. Any help?
Does anyone knopw how to fix this its been over a week and still no solution
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